Branch Operations Manager

4 weeks ago


Westminster, United States Our World Energy Full time

About the Company: Our World Energy was founded with a client-centric model that allows us to focus exclusively on serving our clients as one of the Nation’s leading residential solar installers. Our persistent focus on the customer experience guarantees a positive outcome and money saved. We are backed by over $5 Billion in funding, and alongside our installation partners, we are leading the way towards a 100% sustainable planet.


About the Role: The Branch Operations Manager will oversee our Colorado branch's operations and overall performance. This role involves managing staff, driving growth, ensuring customer satisfaction, and maintaining high standards of service and safety. The Branch Operations Manager will work closely with the regional management team to develop strategies, optimize processes, and achieve business objectives.


Responsibilities:

  • Oversee daily operations of the branch, ensuring efficient workflow and adherence to company policies and procedures.
  • Accountable for the financial (revenue and gross margin) and operational results for the New Install Projects line of business across the portfolio which will include KPIs
  • Identify means to reduce costs, minimize risks, or increase efficiency of solar installation projects
  • Oversee the quality of installations and services, ensuring they meet customer expectations and industry standards.
  • Ensure compliance with local, state, and federal regulations related to solar energy and business operations.
  • Manage inventory levels, ensuring the availability of necessary equipment and materials.
  • Work with our CRM system (Podio) to ensure projects are installed within our required timelines, and ensure all reporting and analytics are accurate
  • Review completion photos from projects to ensure quality is being maintained and complete photo packages are being submitted
  • Review project pipeline for problematic/special attention jobs
  • Estimate materials, equipment, and personnel needed for residential solar installation projects
  • Coordinate or schedule inspections for solar installation projects
  • Other duties as assigned


Qualifications

  • 5+ years of solar experience with 2+ years of management
  • Demonstrate strong leadership and communication skills
  • Must demonstrate the ability to create and implement organized and effective processes and systems
  • High attention to detail
  • Certified OSHA/OSHA10/30
  • First-hand experience installing residential solar as a lead or crew member
  • Basic knowledge of Microsoft Excel and other Microsoft Office products
  • Managing customer accounts and opportunity information in our CRM, Podio.
  • Must have a minimum of 2+ years of relatable experience (roofing, electrical, or general construction)
  • Electrical wiring of solar array/system (AC & DC)
  • Ability to read and interpret job orders as well as understand solar specifications
  • Ability to read and understand blueprints, CAD drawings, etc.
  • Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multitask effectively and execute tasks
  • Excellent interpersonal, verbal, and written communication skills
  • Must be able to successfully pass pre-employment screening requirements (valid Driver’s License and clean MVR are required to drive company vehicles.)


Benefits:

  • Competitive Medical, Dental & Vision Options
  • Company equipment and vehicle
  • Paid vacation time and sick leave
  • Six (6) observed holidays
  • Opportunity for career development and advancement with a rapidly growing company
  • Employee Referral program



Measures of Success

  • Install timelines
  • Employee Satisfaction
  • Customer reviews/ feedback
  • Safety scores


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