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Restaurant Operations Manager

2 months ago


Westminster, Colorado, United States Gecko Hospitality Full time

About Gecko Hospitality

Gecko Hospitality is a leading fast-casual brand with a strong presence in the market. We are committed to delivering exceptional customer experiences and providing a supportive work environment for our team members.

Job Summary

We are seeking a highly motivated and experienced Restaurant Manager to lead our team in Bel Air, MD. As a Restaurant Manager, you will be responsible for overseeing daily restaurant operations, leading and developing a high-performing team, and ensuring customer satisfaction.

Key Responsibilities

  • Restaurant Operations
    • Oversee daily restaurant operations, including food preparation, service, and cleanliness.
    • Ensure that all restaurant standards are met, including food quality, service, and customer satisfaction.
  • Team Leadership
    • Lead and develop a high-performing team, providing coaching, training, and feedback to ensure team members are equipped to succeed.
    • Manage team member performance, including hiring, training, and disciplinary actions.
  • Customer Satisfaction
    • Ensure that all customers receive exceptional service and have a positive dining experience.
    • Address customer complaints and concerns in a timely and professional manner.
  • Financial Management
    • Manage restaurant finances, including inventory, labor costs, and sales.
    • Develop and implement strategies to increase sales and profitability.

Requirements

  • Experience
    • Proven experience in restaurant management or a similar role, demonstrating ability to lead and inspire a team.
  • Skills
    • Strong organizational and decision-making skills, capable of thriving in a fast-paced environment.
    • Excellent communication and interpersonal skills, with the ability to build strong relationships with team members and customers.
  • Education
    • High school diploma or equivalent required; degree in hospitality, business, or a related field preferred.

What We Offer

  • Competitive Salary
    • A competitive salary and benefits package, including health, dental, and vision insurance.
  • Opportunities for Advancement
    • Opportunities for career advancement and professional growth within the company.
  • Supportive Work Environment
    • A supportive and inclusive work environment, with a focus on teamwork and collaboration.