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Healthcare Operations Manager

2 months ago

Westminster, Massachusetts, United States Northcare Full time

Position Overview:

Join our dedicated team at NorthCare as a Clinic Practice Manager, where you will play a pivotal role in enhancing patient care and operational efficiency.


Key Responsibilities:
- Oversee daily clinic operations, ensuring smooth coordination at the front desk.
- Foster a welcoming environment that supports patient recovery and satisfaction.
- Manage front office tasks, including patient check-in and insurance verification, to minimize wait times.
- Champion compassionate and culturally aware care in every patient interaction.
- Supervise admissions specialists, promoting teamwork and high performance.
- Address patient inquiries and concerns promptly, collaborating with the program director.
- Ensure the clinic runs efficiently from opening to closing, including supply management and scheduling.

Benefits:
- Competitive salary package
- Immediate recharge days for full-time staff
- Paid holidays and time off
- Retirement plan with employer contributions
- Educational and training stipends
- Continuing education opportunities
- Comprehensive medical, dental, and vision insurance options
- Flexible spending accounts for healthcare and dependent care
- Company-paid telehealth services
- Employee Assistance Program (EAP)

Qualifications:
- Preferred Bachelor's degree or a High School Diploma with five years of relevant healthcare experience.
- Strong written and verbal communication skills, with the ability to engage diverse patient populations.
- Proficiency in MS Word and essential computer skills.
- Adaptability and a commitment to patient-centered care are crucial.
- Reliable transportation and willingness to travel locally as required.
- Commitment to maintaining professional standards and compliance with legal regulations.

Become an integral part of our mission to deliver exceptional care and operational excellence at NorthCare.


Equal Opportunity Employer:

NorthCare is committed to providing equal employment opportunities and prohibits discrimination of any kind.