VP, Global Private Travel Sales Acquisition

4 weeks ago

Downers Grove, United States Abercrombie & Kent USA Full time

Position Summary

The position is responsible for developing and executing business strategies and events to drive accelerated cultivation, acquisition, and re-engagement to grow the high net worth global market share and establish A&K as the best in class for luxury travel.


Responsibilities and Accountabilities


  • In conjunction with Senior Vice President and other internal department heads/stakeholders, lead the execution of Private Client/Private Travel new acquisition and re-engagement strategy for A&K globally
  • Identify and develop professional relationships with organizations, companies, and communities to facilitate new client acquisition in multiple source markets and channels
  • Leverage prior professional relationships with organizations focused on catering to high-net-worth individuals with a propensity to travel with A&K and Crystal
  • Identify, create, and execute opportunities to drive the re-engagement of existing database
  • Identify, recommend strategy, and implement expansion of Private Clients/Travel into new emerging source markets
  • Identify, facilitate, and execute seasonal global targeted event locations that will maximize acquisition, retention, and re-engagement opportunities
  • Develop and implement Key Performance Indicators and reporting metrics for the Private Client/Private Travel global team to track lead generation, conversion, and ROI
  • Ensure consistent, proactive outreach to clients to drive sales volume post-event and pre/post-travel
  • Create and manage annual budget and sales plan
  • Provide event recaps and report event productivity every month, sharing results to coach the team for improvement and development of best practices
  • Provide timely market feedback and ongoing trends and opportunities
  • Accountable for costs, quality control of all events, monthly sales reports, and expense submission to the Senior Vice President, Global Private Travel promptly with supporting documentation
  • Deliver client attendance to AKTG flagship specialty events and experiences
  • Represent A&K at select trade shows, conferences, and additional consumer events as needed
  • Special projects or other related duties as required


Skills and Abilities


  • Strong analytical and problem-solving skills.
  • Must be able to work independently with minimal supervision.
  • Must have existing professional relationships with companies or institutions focused on engaging with high-net-worth individuals
  • Able to react and adapt well to changing priorities.
  • Build powerful collaborative relationships.
  • Strong follow-up skills and a sense of urgency.
  • Strong leadership profile and excellent negotiation skills.
  • Ability to work a flexible schedule based on department and company needs.
  • Extensive knowledge of luxury business practices – luxury travel a plus.
  • Excellent sales and customer service skills.
  • Excellent presentation skills.
  • Self-motivated and results-oriented.
  • Excellent verbal and written communication skills - multi-lingual a plus
  • Ability to think outside current procedures and drive recommendations
  • Proven ability to manage multiple projects with day-to-day operations and prioritize tasks
  • Proven success in high-end events
  • Ability to work well in stressful situations
  • Knowledge of world geography
  • Advanced computer skills required (Microsoft Word, Excel, PowerPoint, Project Management) and ability to quickly master new technologies


Education and Experience


  • Minimum 10 years of sales experience in luxury market client acquisition
  • Existing global network high net worth relationships
  • Demonstrated track record of sales and market penetration success
  • Experience in managing multiple brand portfolios across a global basis
  • Strong account management skills with an emphasis on selling all A&K products
  • International destination knowledge, including A&K destinations preferred
  • Proven effective analytical capabilities
  • Bachelor’s degree required


Special Requirements


  • Position to be based in A&K’s USA (Downers Grove) or UK (London) office
  • Extensive business travel required expected annually including international destinations
  • Attendance at after-hours sales and trade functions
  • Valid Driver’s License
  • Valid Passport

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