A&K VP, Global Private Travel Sales Acquisition

4 weeks ago

Downers Grove, United States Crystal Cruises Full time
Job DescriptionJob DescriptionPosition Summary


The position is responsible for developing and executing business strategies and events to drive accelerated cultivation, acquisition, and re-engagement to grow the high net worth global market share and establish A&K as the best in class for luxury travel.


Responsibilities and Accountabilities
  • In conjunction with Senior Vice President and other internal department heads/stakeholders, lead the execution of Private Client/Private Travel new acquisition and re-engagement strategy for A&K globally
  • Identify and develop professional relationships with organizations, companies, and communities to facilitate new client acquisition in multiple source markets and channels
  • Leverage prior professional relationships with organizations focused on catering to high-net-worth individuals with a propensity to travel with A&K and Crystal
  • Identify, create, and execute opportunities to drive the re-engagement of existing database
  • Identify, recommend strategy, and implement expansion of Private Clients/Travel into new emerging source markets
  • Identify, facilitate, and execute seasonal global targeted event locations that will maximize acquisition, retention, and re-engagement opportunities
  • Develop and implement Key Performance Indicators and reporting metrics for the Private Client/Private Travel global team to track lead generation, conversion, and ROI
  • Ensure consistent, proactive outreach to clients to drive sales volume post-event and pre/post-travel
  • Create and manage annual budget and sales plan
  • Provide event recaps and report event productivity every month, sharing results to coach the team for improvement and development of best practices
  • Provide timely market feedback and ongoing trends and opportunities
  • Accountable for costs, quality control of all events, monthly sales reports, and expense submission to the Senior Vice President, Global Private Travel promptly with supporting documentation
  • Deliver client attendance to AKTG flagship specialty events and experiences
  • Represent A&K at select trade shows, conferences, and additional consumer events as needed
  • Special projects or other related duties as required

Skills and Abilities
  • Strong analytical and problem-solving skills.
  • Must be able to work independently with minimal supervision.
  • Must have existing professional relationships with companies or institutions focused on engaging with high-net-worth individuals
  • Able to react and adapt well to changing priorities.
  • Build powerful collaborative relationships.
  • Strong follow-up skills and a sense of urgency.
  • Strong leadership profile and excellent negotiation skills.
  • Ability to work a flexible schedule based on department and company needs.
  • Extensive knowledge of luxury business practices – luxury travel a plus.
  • Excellent sales and customer service skills.
  • Excellent presentation skills.
  • Self-motivated and results-oriented.
  • Excellent verbal and written communication skills - multi-lingual a plus
  • Ability to think outside current procedures and drive recommendations
  • Proven ability to manage multiple projects with day-to-day operations and prioritize tasks
  • Proven success in high-end events
  • Ability to work well in stressful situations
  • Knowledge of world geography
  • Advanced computer skills required (Microsoft Word, Excel, PowerPoint, Project Management) and ability to quickly master new technologies

Requirements

Education and Experience
  • Minimum 10 years of sales experience in luxury market client acquisition
  • Existing global network high net worth relationships
  • Demonstrated track record of sales and market penetration success
  • Experience in managing multiple brand portfolios across a global basis
  • Strong account management skills with an emphasis on selling all A&K products
  • International destination knowledge, including A&K destinations preferred
  • Proven effective analytical capabilities
  • Bachelor’s degree required

Special Requirements
  • Position to be based in A&K’s USA (Downers Grove) or UK (London) office
  • Extensive business travel required expected annually including international destinations
  • Attendance at after-hours sales and trade functions
  • Valid Driver’s License
  • Valid Passport

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