Assistant General Manager

3 months ago

San Francisco, United States Exos Full time

Join Exos as an Assistant General Manager and become the #2 leader at our dynamic fitness center. With over $10 million in revenue and 4,000 members, you'll have the opportunity to drive significant impact and showcase your strategic and operational expertise. This role not only offers a competitive base salary and bonus opportunity but also positions you for growth, paving the way to future General Manager responsibilities.



Responsibilities:

We're seeking an Assistant General Manager to join our team As our new Assistant General Manager you will:

  • Develop, coordinate, manage and maintain the day to day operations of all programs
  • Work collaboratively with internal Finance, Member Services/CRM, Innovation and Management teams to enhance the program, develop strategy and support execution of these initiatives
  • Play a leadership role in generation of new sales, and
  • Prioritize the retention of existing members
  • Oversee Reception team and processes, retail, and all department reporting
  • Support General Manager
  • Participate in meetings with the client, review of metrics and financial reporting, collaborate on strategic initiatives, communications and decision makings within the program
  • Develop performance and operational metrics and deliver reporting reviews along with internal and client teams
  • Responsible for maintaining knowledge on all our internal products and programs, and being able to implement updates into the program
  • Maintain a relationship with the client, and their operations team, participate and organize meetings, communicate daily/weekly with the client team and maintain facility calendar
  • Assist in the management and implementation of internal and external membership software systems and vendors
  • Develop and manage appropriate program budgets, staffing allocation and execution of services within defined strategic initiatives
  • Proactive identification of problems, inefficiencies and subsequent solution planning with client and Leadership Team
  • Desire to be successful and work as part of a team
  • Oversee Manager on Duty program and scheduling
  • Other duties as assigned



The Ideal Candidate will have:

  • Bachelor’s degree in Business, Health and Wellness, or related field
  • A minimum of two years of experience in health and wellness, club management or program management experience
  • Experience with accountability-driven sales management
  • Strong business and leadership acumen
  • Proficiency in program development, implementation and ongoing management
  • Ability to work both independently and as part of a team with innovation, collaboration and initiative
  • Detail focused, able to work under pressure and prioritize multiple tasks
  • Limited travel (5-10%) required
  • Strong computer skills, including Microsoft Office and ability to quickly learn internal software systems
  • Excellent organizational, communication and time-management skills


Residents of California, Colorado, New York, and Washington: Per pay transparency requirements, the compensation for this position ranges from $90,000/year to $110,000/year. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs. Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements).



Who We Are:


An industry leader in holistic human performance, Exos has spent almost 30 years preparing a variety of audiences to achieve and exceed their goals. Working with elite athletes on the world’s stage, the military, employees of Fortune 100 companies, and members of the community, our coaches, methodology, programming, and technology can be found at over 400 locations around the globe.


Simply put, we are a coaching company that “gets you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos Fit app, as well as immersive team-building experiences and virtual personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.


While our reach has expanded, our own goal has remained the same: using evidence-based methodology and strategic programming to help people all over the world unlock their full potential and achieve their goals.



We are an equal opportunity employer


EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.


Learn more here:

  • EEO is the Law
  • EEO is the Law Supplement

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