Front Desk Coordinator

2 months ago


Seattle, United States Clear Path Psychiatry Full time

Clear Path Psychiatry specializes in innovative interventional psychiatric treatments, including Transcranial Magnetic Stimulation (TMS) and Spravato (intranasal esketamine), to help patients with treatment-resistant depression, anxiety, OCD, PTSD, and more. We are a close-knit, welcoming team of psychiatrists and psychiatric nurse practitioners, offering an exciting opportunity for someone to grow alongside us

Job requirements:

  • A genuine passion for delivering exceptional customer service.
  • Strong verbal and written communication skills to engage effectively with clients and team members.
  • Demonstrate strong work ethic paired with excellent organizational skills.
  • A proactive, can-do attitude, with meticulous attention to detail and a commitment to continuous learning.
  • Multitasking and time management abilities to thrive in a fast-paced environment.
  • Strong proficiency in computer skills.

In addition to the above attributes, the ideal candidate would have 1-2 years of receptionist or front desk experience, preferably in a healthcare environment (but not required).

Main job responsibilities include:

  • Answering emails and the phone
  • Checking patient insurance benefits and eligibility
  • Checking, verifying, and accepting patient forms
  • Supporting technicians and providers with patient communication when needed
  • Creating and maintaining patient charts
  • Scanning, shredding, and uploading documents in the electronic health database
  • Tracking incoming records
  • Sending outgoing records
  • Supporting billing questions when needed
  • General office operations and maintenance

We are growing, and there will be plenty of opportunities to advance for the right individual. This is an in-office position consisting of 5 days (32-40 hours) a week.

Great benefits include:

  • Pay range: $21 - $28/hour, dependent on qualifications, experience, and fit for the role
  • Paid time off (2 weeks) + 8 paid public holidays
  • Health insurance stipend
  • 401k with company matching up to 4%
  • Signing bonus of $500 ($250 paid with 1st paycheck, then $250 paid with 6th paycheck)

A background check will be required before the hiring process is complete. This is an on-site position, and we are in the Fremont neighborhood of Seattle.




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