Front Desk Coordinator
2 months ago
Clear Path Psychiatry specializes in innovative interventional psychiatric treatments, including Transcranial Magnetic Stimulation (TMS) and Spravato (intranasal esketamine), to help patients with treatment-resistant depression, anxiety, OCD, PTSD, and more. We are a close-knit, welcoming team of psychiatrists and psychiatric nurse practitioners, offering an exciting opportunity for someone to grow alongside us
Job requirements:
- A genuine passion for delivering exceptional customer service.
- Strong verbal and written communication skills to engage effectively with clients and team members.
- Demonstrate strong work ethic paired with excellent organizational skills.
- A proactive, can-do attitude, with meticulous attention to detail and a commitment to continuous learning.
- Multitasking and time management abilities to thrive in a fast-paced environment.
- Strong proficiency in computer skills.
In addition to the above attributes, the ideal candidate would have 1-2 years of receptionist or front desk experience, preferably in a healthcare environment (but not required).
Main job responsibilities include:
- Answering emails and the phone
- Checking patient insurance benefits and eligibility
- Checking, verifying, and accepting patient forms
- Supporting technicians and providers with patient communication when needed
- Creating and maintaining patient charts
- Scanning, shredding, and uploading documents in the electronic health database
- Tracking incoming records
- Sending outgoing records
- Supporting billing questions when needed
- General office operations and maintenance
We are growing, and there will be plenty of opportunities to advance for the right individual. This is an in-office position consisting of 5 days (32-40 hours) a week.
Great benefits include:
- Pay range: $21 - $28/hour, dependent on qualifications, experience, and fit for the role
- Paid time off (2 weeks) + 8 paid public holidays
- Health insurance stipend
- 401k with company matching up to 4%
- Signing bonus of $500 ($250 paid with 1st paycheck, then $250 paid with 6th paycheck)
A background check will be required before the hiring process is complete. This is an on-site position, and we are in the Fremont neighborhood of Seattle.
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