Front Desk Representative
2 days ago
We are seeking a highly motivated and friendly Front Desk Agent to join our team at Spire Hospitality. As a Front Desk Agent, you will be responsible for warmly welcoming our guests and providing exceptional service throughout their stay.
About the RoleThis is an exciting opportunity to grow your hospitality career with a reputable management company specializing in creating memorable guest experiences. You will have the support, tools, and opportunities you need to excel in your role and contribute to our company's mission.
Key Responsibilities- Deliver unparalleled service, courtesy, and care to our guests
- Respond promptly and effectively to guest questions and requests
- Streamline the check-in and check-out process for guests
- Answer incoming phone calls with promptness and professionalism
- Excel at multitasking in a dynamic environment
- Resolve guest concerns with attentive service recovery
- High school diploma or its equivalent
- One year of Front Desk experience in hotels preferred
- One year of experience working in customer service or a guest-facing role required
- Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel
- Previous experience with hotel PMS systems a plus
We offer a comprehensive full-time benefits package consisting of:
- Earned Wage Access: get paid before payday
- Medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts, and much more
The estimated salary for this position is $45,000 - $60,000 per year, based on location and experience. Please note that the compensation package may vary depending on individual circumstances.
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