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Information Technology Operations Specialist

4 months ago

Cambridge, United States The Hollister Group Full time

IT Operations Specialist

Our client, based in Boston, is looking to fill an IT Operations Specialist role on a contract to hire basis. This is a hybrid role and requiresat least 1 day onsite per week. The ideal candidate will have experience in managing IT operations, vendor relationships, Technology Vendor licensing, audiovisual systems, and Help Desk functions.

If you are interested in this position and would like to be considered, please submit a copy of your resume today.


Responsibilities:

  • Ensure that policies and procedures are up-to-date and comply with industry standards and regulations
  • Educate staff on IT policies and procedures and ensure adherence across the organization
  • Maintain strong relationships with IT vendors and service providers and coordinate upgrades, repairs, and troubleshooting
  • Oversee the management and maintenance of audiovisual equipment and systems
  • Ensure optimal functionality and usability of AV systems for meetings and presentations
  • Develop, implement, and maintain IT policies and procedures
  • Negotiate contracts and service level agreements to ensure best value and performance
  • Monitor vendor performance and manage vendor-related issues to ensure optimal service delivery
  • Audit existing Microsoft licenses to ensure compliance and optimal usage
  • Implement a plan for cleaning up and refreshing Microsoft licenses
  • Manage the procurement and renewal of Microsoft licenses


Our Commitment to Diversity, Equity & Inclusion

The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.