Help Desk Manager
3 weeks ago
This is only slated as a 3 month contract
A large law firm client in Philadelphia is seeking a Helpdesk Manager to fill in for the current manager temporarily. This person's main duties will be planning, organizing, and day to day management of the help desk team's support and priorities. This person will be managing a team of 7 and working closely with the VP of IT to ensure communication and oversight in all necessary areas. Additionally, this role will communicate with other departments, vendors, and stakeholders to coordinate support services, report on help desk metrics, and implement improvement initiatives. The ideal candidate has excellent communication skills and strong expertise within ServiceNow.
Compensation:
$50/hr to $54/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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