Hospitality Front Desk Agent

5 months ago


Philadelphia, United States Sosuite Full time
At Sosuite, our mission is to transform how people live and travel. Sosuite provides beautiful, playful, and homey apartment suites for the modern traveler. We provide everything our guests need for a comfortable stay, whether that's 3 nights or 3 months.

Sosuite started in 2019 and manages apartment buildings and micro hotels throughout Philadelphia. WE ARE LOOKING FOR A TALENTED AND EXPERIENCED HOSPITALITY FRONT DESK AGENT TO JOIN US AT ONE OF OUR PREMIER NEW BUILDINGS IN CENTER CITY You will be the face of the company at this mixed-use building, extending Sosuite's warmth and hospitality to long-term residents and short-term hotel guests alike. In addition to providing a refined level of hospitality to guests and residents at your building, you will also utilize Sosuite's industry-leading software stack to assist guests and operations remotely.This is an immediate opening.

Who we're looking for:

  • A full-time or part-time Hospitality Front Desk Agent.
  • Weekend availability is a must
  • Someone able to work any shift between 8AM and midnight.
  • Experience in upscale hotel front desk roles or similar preferred.
  • Highly proficient with technology and software use.
  • Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone.
  • Someone with a presentable, composed demeanor, and a refined understanding of hospitality service.
  • Hospitality students welcome for flexible part-time shifts.
Compensation & Benefits:

  1. W-2 full-time position.
  2. Starting pay: $18-$20 per hour depending on experience
  3. Overtime pay: 1.5x on Sosuite's observed holidays (New Years, Memorial Day, MLK Day, Independence Day, Labor Day, Thanksgiving, Christmas).
  4. Paid Time Off and paid Sick Leave accruing throughout the year.
  5. Flexible Unpaid Time Off accruing throughout the year.
  6. 401k retirement plan available with employer matching.


What you'll be doing at Sosuite:
  • Staff the front desk at an upscale mixed-use building.
  • Welcome long-term residents.
  • Assist short-term hotel guests with checking in, checking out, and guest services.
  • Provide standard concierge services such as package receiving.
  • Respond to guest requests with warmth and hospitality, delivering extra towels and similar services.
  • Utilize Sosuite's extensive software stack to assist Sosuite's remote Guest Experience Team.
  • Manage reservations, create charges and refunds, liaise with Field Operations and Housekeeping, and similar desk work.
What you need to be successful:
  • Eligible to work in the United States.
  • A high degree of proficiency with software and mobile applications.
  • Physical stamina and mobility including ability to reach, kneel, and bend.
  • Ability to lift, push, and pull required loads, including up and down several flights of stairs (usually about 50 lbs)
  • A positive attitude, and the ability to work effectively both in a team environment as well as independently
What you'll get when joining Sosuite:
  • A team to help you grow professionally and personally.
  • Quarterly team events.
  • An annual free night at a Sosuite location #staycation.
  • A positive and empowering team environment.


We have a great team, and we hold ourselves to the highest standards of quality. If you're good at what you do, we want you on our team.
  • Front Desk Agent

    1 month ago


    Philadelphia, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Residence Inn Philadelphia Cen [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Front Desk Agent

    3 months ago


    Philadelphia, United States Concord Hospitality Full time

    Description The DoubleTree suites Philadelphia West in Plymouth Meeting is seeking a Front Desk Agent to join our Front Office Team! The hourly rate is $18.00 USD. Must have a flexible schedule. Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...


  • Philadelphia, Pennsylvania, United States Pyramid Global Hospitality Full time

    Job Title: Front Desk AgentAbout the Role:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Pyramid Global Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.Key Responsibilities:Guest Registration: Greet and...

  • Front Desk Agent

    2 months ago


    Philadelphia, United States HEI Hotels & Resorts Full time

    We are looking for a customer service oriented Front Desk Agent to join our team at Cambria Philadelphia! As a Front Desk Agent, you wil assist guests with arrival and departure from hotel, while providing positive guests experiences. Responsibilitie Front Desk, Agent, Computer, Hotel


  • Philadelphia, Pennsylvania, United States Sage Hospitality Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Logan Hotel.Job Overview:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, responding to their inquiries, and resolving any issues that may arise during their stay.Responsibilities:Guest...


  • Philadelphia, Pennsylvania, United States Sage Hospitality Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and courteous Front Desk Agent to join our team at The Logan Hotel. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless experience for all visitors.Responsibilities:Respond to guest inquiries and provide accurate...

  • Front Desk Agent

    2 months ago


    Philadelphia, United States Canopy by Hilton Philadelphia Center City Full time

    Property Description: Canopy by Hilton Philadelphia Center City, located in the heart of downtown Philadelphia, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a vibrant and dynamic property that offers a modern and chic experience for our guests. With positions available in front desk,...

  • Front Desk Agent

    4 months ago


    Philadelphia, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...


  • Philadelphia, United States Sonder Holdings, Inc. Full time

    Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same - each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need...


  • Philadelphia, United States Blue Sky Hospitality Solutions Full time

    Job Summary: Front Desk Agent Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing...

  • Front Desk Agent

    4 months ago


    Philadelphia, United States Sage Hospitality Full time

    Why us?: American freedom gained its foothold in Philadelphia a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetica modern hotel designed as...


  • Philadelphia, Pennsylvania, United States Sosuite Full time

    Job SummaryWe are seeking a highly skilled and experienced Hospitality Front Desk Agent to join our team at Sosuite. As the face of our company, you will be responsible for extending our warmth and hospitality to long-term residents and short-term hotel guests alike.Key ResponsibilitiesStaff the front desk at an upscale mixed-use building, welcoming...

  • Front Desk Agent

    3 months ago


    Philadelphia, United States Homewood Suites Full time

    Front Desk Agent Philadelphia, PAJob Summary We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Must be available to work mornings, evenings, weekends and holidays....

  • Front Desk Agent

    3 weeks ago


    Philadelphia, United States Mamardi Recruiting Full time

    About the job Front Desk Agent Visit Philadelphia is hiring a Front Desk AgentEmployment Structure $18.03/Hour Schedule Full-time, Weekly pay Responsibilities Organize, confirm, and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information,...

  • Front Desk Agent

    2 weeks ago


    Philadelphia, United States Highgate Hotels Full time

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Front Desk, Agent, Student, Hotel, Office Agent, Operations


  • Philadelphia, Pennsylvania, United States Blue Sky Hospitality Solutions Full time

    Job Summary:As a Front Desk Agent with Blue Sky Hospitality Solutions, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. Your primary responsibilities will include greeting and welcoming guests, handling requests for information and services, and maintaining a warm and friendly...

  • Front Desk Ambassador

    3 weeks ago


    Philadelphia, Pennsylvania, United States Club Quarters Full time

    Front Desk AgentAt Club Quarters, we're looking for a talented and outgoing individual to join our team as a Front Desk Agent. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a warm and welcoming experience for all our guests.Responsibilities:Welcoming guests and providing them with...


  • Philadelphia, Pennsylvania, United States Homewood Suites Full time

    Job OverviewWe are seeking a skilled Front Desk Agent to join our team at Homewood Suites. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, managing reservations, and ensuring a seamless stay for our guests.Key Responsibilities:Welcoming guests and assigning roomsManaging online and phone...


  • Philadelphia, Pennsylvania, United States Pyramid Global Hospitality Full time

    Job SummaryThe Front Desk Agent will provide exceptional customer service to guests, ensuring a positive and memorable experience at Pyramid Global Hospitality properties. This role requires a strong ability to multitask, work in a fast-paced environment, and maintain a high level of professionalism at all times.Key ResponsibilitiesGreet and register guests,...

  • Front Desk Associate

    4 weeks ago


    Philadelphia, Pennsylvania, United States Home2 Suites Full time

    Job Title: Front Desk AgentWurzak Hotel Group is seeking a skilled and experienced Front Desk Agent to join our team at Home2 Suites Philadelphia Convention Center.Job Summary:The Front Desk Agent will be responsible for providing exceptional guest service, processing check-ins and check-outs, and resolving guest requests in a safe and efficient manner. The...