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Front Desk Representative

2 months ago

Philadelphia, United States DevComNow Full time

Position Title: Front Desk Representative
Department: Administration
Reports To: Office Manager/Supervisor
Location: Philadelphia PA
Employment Type: FullTime

Position Summary:
The Front Desk Representative is responsible for managing the front desk operations providing excellent customer service and supporting administrative tasks. This role requires a friendly and approachable demeanor excellent communication skills and the ability to multitask effectively.

Key Responsibilities:

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer screen and forward incoming phone calls
  • Receive sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook issue visitor badges)
  • Order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
  • Perform other clerical receptionist duties such as filing photocopying transcribing and faxing

Qualifications:

  • High school diploma or equivalent; additional certification in Office Management is a plus
  • Proficiency in Microsoft Office Suite
  • Handson experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and timemanagement skills with the ability to prioritize tasks