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Inside Sales Specialist
4 months ago
Why is This a Great Opportunity?
This position offers the chance to play a key role in a dynamic sales team, allowing you to directly impact customer acquisition and business growth. You'll gain valuable experience in sales support and customer relationship management, with opportunities for professional development. Additionally, the role provides a diverse and engaging work environment, including attending trade shows and collaborating with various departments.
Job Description:
As an Inside Sales Associate, you will be responsible for providing comprehensive support to the sales team, managing leads, acquiring potential customers, and nurturing existing accounts.
DUTIES AND RESPONSIBILITIES
Sales Support:
• Manage leads
• Acquire potential customers
• Establish accounts and answer calls
• Build and maintain business relationships with customers
• Provide excellent, fast, and efficient customer service
• Act as a single point of contact for customers
• Process dealer applications
• Attend trade shows and handle samples
• Manage all reports sent to sales representatives
Sales Force Management:
• Generate weekly reports and log communications
• Provide order processing backup
Qualifications:
• Bachelor's degree in business administration, marketing, or a related field preferred
• 2+ years of experience in sales support, customer service, or a similar role
• Proven track record of effectively managing leads, acquiring customers, and building business relationships
• Strong customer service skills with a focus on providing exceptional service and support
• Excellent communication skills, both written and verbal, with the ability to interact professionally with customers and colleagues
• Ability to prioritize tasks and manage time effectively in a fast-paced environment
• Detail-oriented with a high level of accuracy in data entry and report generation
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software
• Ability to work independently as well as collaboratively within a team
• Flexibility to attend trade shows and events as needed
• Knowledge of order processing systems and procedures is a plus
• Positive attitude, proactive mindset, and willingness to learn and adapt to new challenges
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