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Inside Sales Specialist

2 months ago

St Louis MO USA, United States The Gund Company Full time
Job Summary

The Inside Sales Specialist is responsible for developing customer relationships and generating sales by understanding and maximizing customer and prospect product and service requirements.

Key Responsibilities
  • Build relationships with customers to fully understand their requirements and communicate them to our production team.
  • Manage the Order Acquisition Process on assigned accounts to ensure customer satisfaction and pursue additional sales growth opportunities.
  • Demonstrate technical knowledge to offer solution options to customers, including cost reduction, value-added services, lead-time improvements, and related ideas to improve customer service.
  • Utilize CRM software to develop, document, and follow up on customer opportunities in a consistent and disciplined manner.
  • Communicate with customers via phone and travel to owned accounts to identify and obtain additional business opportunities.
  • Execute the Quote Follow Up Process with discipline and responsiveness to learn what it takes to earn the business.
  • Responsible for Gross Profit/Margin Review of assigned accounts.
Requirements
  • Intellectual curiosity and interest in technical subject matter.
  • Ability to communicate effectively and professionally with customers.
  • Proficiency with CRM packages and other tools to manage the sales process.
  • Strong math skills and detail-oriented information processing capability.
  • Practical knowledge of products and customer applications.
Preferred Experience and Education
  • 3-5 years of experience in Customer Service, Application Engineering, Technical Sales, or Engineering in a manufacturing environment.
  • College degree with a technical background preferred.
  • Experience in the Electrical, Electronic, or Mil/Aero Industries, and/or with Plastics and Custom Fabrication preferred.