IT Service Delivery Administrator

1 month ago


Fremont, United States Insight Global Full time

*Insight Global is hiring on behalf of one of our largest clients within the medical equipment manufacturing industry*

*This position is hybrid, working 4 days onsite and 1 day remotely from home, candidates must be comfortable working onsite in Fremont, CA*


Job Description:

Title: IT Service Delivery Admin/IT Support

Duration: 3-month contract; extensions possible

Type: Hybrid; 4 days/week onsite, 1 day remote from home

Location: Fremont, CA

Shift: Mon-Fri; 8-5


Required Skills and Experience:

  • 5-7+ years' experience in a technical support/system administrator role
  • Excellent communication skills with both technical and non-technical individuals
  • Ability to be resourceful, multi-task, and operate independently
  • Hands on experience installing Windows hardware and software
  • Good knowledge of IT operating systems and MS applications such as O365, Teams, SharePoint and OneDrive
  • Experience supporting VoIP systems (ideally 3CX)
  • Experience in DNS, DHCP, VPN, VLAN's, and wireless networks.


Nice to Have Skills and Experience:

  • Knowledge in Cisco Meraki and UNIFI switches
  • Familiarity with cloud platforms, particularly Azure
  • Associates or Bachelor's degree in applicable field


Job Description:

A large medical device manufacturing company is seeking an IT Service Delivery Administrator to join their team and work out of Fremont, CA 4 days a week onsite. This individual will be providing in person support to employees of 2 separate facility locations around 5-miles apart. You will spend 2 days sitting out of one facility, and the other 2 days onsite supporting the other facility, supporting around 300 employees total between both locations. This individual will be responsible for effective provisioning, installation/configuration, operation, and maintenance of peripherals, desktop hardware and software, data communication networks and related infrastructure. In this position you will work independently at times and be a key stakeholder representing IT in supporting business continuous improvement projects while aligning them to IT standards and best practices. This position will be a 3-month contract with potential for extensions as necessary.


Compensation:

$28/hr to $35/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.



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