Current jobs related to Customer Service Coordinator - Norwood - Planet Professional


  • Norwood, Massachusetts, United States Four Points by Sheraton Hotel and Conference Center Full time

    Position OverviewThe Four Points by Sheraton Hotel and Conference Center is a leader in the hospitality industry, known for its commitment to exceptional service and quality. We are seeking a dedicated Guest Services Coordinator to join our team.Key ResponsibilitiesThe Guest Services Coordinator plays a vital role in ensuring a seamless experience for our...


  • Norwood, Massachusetts, United States Goldfish Swim School - Norwood Full time

    Job OverviewAre you eager to engage in a fulfilling role where your contributions truly matter? At Goldfish Swim School, we are an expanding, award-winning franchise that stands out from the ordinary.We are dedicated to transforming lives by helping children achieve their swimming goals. Our workplace is vibrant and casual, where we embrace a fun atmosphere....

  • Service Advisor

    3 weeks ago


    Norwood, Massachusetts, United States Clay Subaru Full time

    **Job Summary:**We are seeking a highly skilled Service Advisor to join our team at Clay Subaru. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring that our clients' needs are met.**Key Responsibilities:****Greet and Assess Customer Needs:**Meet and greet customers, assess their vehicle needs, and...


  • Norwood, United States Reliable Respiratory Full time

    Equal Opportunity Employer/Disability/Veterans Reliable Respiratory has an exciting job opportunity for a full-time Customer Service Representative! This is a full-time remote position open to applicants located in the state of CT or the Commonwealth of MA About Reliable Respiratory At Reliable Respiratory, we provide the highest quality Durable Medical...


  • Norwood, Massachusetts, United States Factory Mutual Insurance Company Full time

    Position Overview:Factory Mutual Insurance Company is a pioneering leader in the commercial real estate sector, recognized for its commitment to sustainable property management and development. Established in 1952, our organization excels in acquiring, developing, and managing properties while fostering strong partnerships with various stakeholders. We are...


  • Norwood, Massachusetts, United States Factory Mutual Insurance Company Full time

    Position Overview:Factory Mutual Insurance Company is a pioneering leader in the commercial insurance sector, dedicated to providing exceptional service and innovative solutions. With a legacy of excellence, we focus on building strong partnerships with our clients and stakeholders. Our commitment to sustainability and community enhancement sets us apart in...


  • Norwood, Massachusetts, United States Factory Mutual Insurance Company Full time

    Position Overview:Factory Mutual Insurance Company is a pioneering leader in the commercial real estate sector, recognized for its commitment to sustainable and innovative property management. Since its inception, the company has focused on acquiring, developing, and managing properties that not only meet the needs of stakeholders but also enhance community...


  • Norwood, United States Home Care Delivered Full time

    Home Care Delivered (HCD) is a rapidly growing specialty medical supply distributor that partners with physicians, home healthcare providers, and other healthcare practitioners by providing medical products to their patients, delivered directly to their homes anywhere across the U.S. HCD has contracts with hundreds of insurance companies including Medicare,...


  • Norwood, Massachusetts, United States CarMax Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Advisor. As a key member of our retail service team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our customers.Key ResponsibilitiesMeet and greet customers in a friendly and professional...


  • Norwood, Massachusetts, United States Shaw's Full time

    Customer Service Clerk at Shaw'sAs a Customer Service Clerk at Shaw's, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. Your duties will include:Performing duties on the front end as a courtesy clerk, customer service associate, or cashierAssisting customers with their...


  • Norwood, Massachusetts, United States INFOSAGE SYSTEMS INDIA PRIVATE LIMITED Full time

    Job SummaryWe are seeking a highly skilled Medical Staff Services Coordinator to join our team at INFOSAGE SYSTEMS INDIA PRIVATE LIMITED. As a key member of our healthcare team, you will be responsible for ensuring the smooth operation of our medical staff services functions.Key Responsibilities:Perform credentialing, privileging, and medical staff services...


  • Norwood, Massachusetts, United States CarMax Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Advisor to join our team at CarMax. As a Service Advisor, you will be responsible for delivering exceptional customer service by acting as a liaison between the customer and our retail technicians or mechanical associates.Key ResponsibilitiesMeet and greet all service customers in a...


  • Norwood, New Jersey, United States Domino's Pizza LLC Full time

    Company Overview At Domino\u0027s Pizza LLC, we\u0027re committed to providing an exceptional customer experience. Job Summary We\u0027re seeking a Customer Service Representative to join our team. As a Customer Service Representative, you\u0027ll be responsible for providing top-notch customer service to our valued customers. Responsibilities * Provide...


  • Norwood, Massachusetts, United States Rockland Trust Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Rockland Trust. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key...


  • Norwood, New Jersey, United States Domino's Pizza LLC Full time

    Company Overview At Domino\u0027s Pizza LLC, we\u0027re committed to providing an exceptional customer experience. Job Summary We\u0027re seeking a Customer Service Representative to join our team. As a Customer Service Representative, you\u0027ll be responsible for providing top-notch customer service to our valued customers. Responsibilities \u2022...


  • Norwood, New Jersey, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service RepAs a Customer Service Rep at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experienceTake customer...

  • System Coordinator

    1 week ago


    Norwood, Ohio, United States TriHealth Full time

    Job Overview:This position is responsible for coordinating activities surrounding data management systems in Service Access. The ideal candidate will have a strong background in problem-solving and communication skills, with the ability to interact with internal and external users, resolve troubleshooting requests, and provide training and support to Access...


  • Norwood, Massachusetts, United States Carmax Full time

    About the RoleCarmax is seeking a skilled Customer Advisor to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesMeet and greet customers in a friendly and professional mannerAssist service operators with incoming calls...


  • Norwood, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in search of a Customer Service Representative to join our healthcare team located in Norwood, Massachusetts. This role offers a contract to hire employment opportunity. The primary function of this role is to provide exceptional customer services in a high-volume call setting, manage email correspondence, and perform...


  • Norwood, Massachusetts, United States Savers | Value Village Full time

    About Savers | Value VillageWe're a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. Our mission is to make a positive impact on the planet and local communities by redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse.Job Title: Customer Service...

Customer Service Coordinator

4 months ago


Norwood, United States Planet Professional Full time

Customer Service Coordinator

Direct Hire

Hourly: $25-$28/hr; this is an hourly positions, eligible for OT

Additional Compensation: Eligible for $1,000 annual bonus

Location: Hybrid – 3 days onsite, Norwood MA


Must Haves:

  • Bachelor’s degree or equivalent experience
  • 1+ years’ of experience with Sales, Customer Service, Customer Success
  • Advanced technical savvy
  • Excellent communication skills


Preferred:

  • Salesforce, Epicor or any manufacturing ERP system
  • Manufacturing industry experience


Job Summary/Description: a growing biotech organization is seeking a collaborative professional driven by customer satisfaction to join their expanding Customer Service team. As a Customer Coordinator, you'll play a pivotal role in delivering top-tier support across various channels, including inbound and outbound calls, order processing, quote generation, and managing the CS Team's shared inbox. This hybrid remote position demands a relentless commitment to prioritizing the customer experience above all else.


Key Responsibilities:

  • Provide comprehensive customer support across different areas as per daily requirements, catering to both internal and external stakeholders.
  • Manage the shared inbox ticketing system (Freshdesk) to facilitate smooth order management, including order entry, tracking, and change requests.
  • Respond promptly to customer inquiries and quote requests, ensuring timely resolution.
  • Handle vendor and supplier requests from distributors efficiently.