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Director of Operations

4 months ago

Alexandria, United States Palmer Staffing Services Full time

A national corporate fitness & wellness company serving government agencies and private corporations coast to coast is seeking an experienced Operations professional to support their growing company. The company’s fitness and wellness professionals provide exciting, innovative fitness solutions to improve lives every day. As a leader in the field of health and wellness solutions, they endeavor to educate, motivate, and support those striving for better health and well-being. Thus, have made it their aim to serve and educate employers as they strive to provide solutions that promote healthy living among their work forces. We are now witnessing this positive impact all over the nation as people everywhere are striving for better health.


To help them continue growing, they are seeking an experienced Director of Operations to join a highly skilled team. The ideal candidate will have senior management experience in a dynamic setting and ability to take charge of driving strong business benchmarks, federal contracting supervision, team building, and overall organizational growth. The ideal candidate will possess knowledge of ISO 9000 and/or CMMC (Cybersecurity Maturity Model Certification) standards, along with an understanding of federal contracting and GSA (General Services Administration) processes.


The role requires outstanding organizational, communication, and leadership skills and an ability to develop innovative solutions that push boundaries. The director of operations will work closely with senior leadership to strategize and develop long-term plans that usher in new levels of productivity and success for the company.


This is a hybrid role with a hiring timeline aiming to have someone begin January 1st, 2024.


Status: Direct Hire

Salary: $125K


What You'll Do:

  • Collaborate with senior managers in the development of performance goals and long-term operational plans
  • Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
  • Set strategic goals for operational efficiency and increased productivity
  • Work with project managers in the development of financial and budgetary plans
  • Analyze current operational processes and performance, recommending solutions for improvement where necessary
  • Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives
  • Set and drive strong business benchmarks, focusing on achieving organizational goals and objectives.
  • Lead the organization's efforts in obtaining and maintaining ISO 9000 and/or CMMC certifications.
  • Manage relationships with GSA and other federal agencies to ensure compliance and successful contracting.
  • Stay up-to-date with federal regulations and industry trends, and provide guidance on leveraging opportunities in the federal market.
  • Manage implementation of new and existing product and service launches.
  • Assist in formulating business strategies and tactics to drive growth and expand market reach.
  • Monitor the implementation of strategic initiatives, ensuring alignment with objectives and timely execution.
  • Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
  • Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks
  • Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs
  • Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed
  • Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment


Job Requirements:

  • Required:
  • Experience in a senior leadership role in a field related to our industry
  • Masterful organizational, communication, and leadership skills, backed by previous professional success
  • Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management
  • Proven ability to plan and manage operational processes for maximum efficiency and productivity
  • Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands
  • Strong working knowledge of industry regulations and legal guidelines
  • Preferred:
  • Bachelor’s degree (or equivalent) in business administration or related field
  • Experience in developing budgets and business plans
  • Superior negotiation skills for both internal and external purposes
  • Demonstrated experience in driving strong business benchmarks and achieving organizational growth overseeing the launch of new programs and services in development by Subject Matter Experts within the organization.
  • Proficient understanding of ISO 9000 and/or CMMC standards, with a track record of successful certification.
  • In-depth knowledge of federal contracting processes, regulations, and compliance requirements.
  • Strong business acumen with the ability to identify and capitalize on market opportunities.
  • Proven experience in team building, leadership, and talent acquisition.
  • Excellent communication and negotiation skills, with the ability to convey complex federal concepts to diverse stakeholders.
  • Strategic thinking and problem-solving abilities to navigate challenges and drive successful outcomes.
  • Familiarity with GSA procedures and contracting mechanisms.
  • Strong working knowledge of data analysis and performance metrics, using business management software (ex: SAP, ERP, CRM)


How To Apply: Please respond with your resume for consideration. We welcome all candidates that meet the REQUIRED qualifications with recent relevant experience. Palmer Staffing Services is an equal opportunity employer.

About Us: Palmer is an award winning staffing agency offering direct hire, temp-to-hire, and temporary placements for administrative, management, executive, legal and more. We represent more than 500 of the finest law firms and legal departments in the D.C. area.

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