Executive IT Support Technician

5 days ago

Sparks, United States IT Avalon Full time

Essential Functions:

  • Practice exceptional customer service
  • Excellent communication capability
  • Manage problem recognition, research, isolation, resolution and follow-up for incidents and requests
  • Provide high quality, service focused support, in person, by phone or email with both technical and non-technical clients
  • Responsible for the installation, configuration and support of computer, AV, and any other IT related equipment
  • Provide mentorship and knowledge share for enhanced team efficiency and effectiveness
  • Schedule flexibility to work a range of shifts, including weekends and night shifts and support on-call support requests.


Primary Responsibilities Include:

  • Responsible for executive level technical support
  • Key technical contributor in the development, deployment, monitoring, maintenance, upgrade of IT systems, including AV, Meeting Services, PCs, operating systems, software, hardware and peripherals
  • Work with stakeholders & IT management to define business and systems requirements for innovative technology implementations
  • Maintain/Support/Deploy IT hardware and software for executive staff
  • Support strategic and executive offsite events
  • Client and conduct research on potential technology
  • Maintain proficiencies with the latest technologies. Evaluate new technologies and the application within the SNC environment
  • Technical support of advanced automation and IOT devices
  • Support and prepare technology needed for international travel
  • Other duties as assigned


Must-haves:

  • Associate's Degree in a Computer Science field with 10 or more years of relevant experience
  • 2 or more years in a Lead role
  • Higher education may substitute for relevant experience
  • Relevant experience may be considered in lieu of required education
  • Strong sense of customer/solution ownership, an overall drive for excellence, and a proven ability to manage multiple projects to successful completion
  • Team focused with the capacity for knowledge sharing and team leadership
  • Strong written and verbal communication skills with end users and leadership
  • Drive to maintain current knowledge of industry trends and potential impact on the business
  • Demonstrate a customer care philosophy that ensures a high level of customer satisfaction
  • Ability to understand user and business needs and translate to technical solutions
  • Ability to manage small to medium IT projects
  • In-depth knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, VPN technologies and RSA and Video Teleconference (VTC) and other related peripherals
  • Comprehensive troubleshooting skills of industry standard hardware and software products/services including: Windows OS, Microsoft 365 Suite, Teams, BitLocker encryptions, wireless, Citrix, Dell products, AV systems, Apple product lines and mobile device support
  • The ability to obtain and maintain a Secret U.S. Security Clearance is required


Preferred:

  • Information Technology certifications (Microsoft, A+, Help Desk Institute, Dell, etc.) a plus

  • Executive IT Support Technician

    4 days ago

    Sparks, United States IT Avalon Full time

    Essential Functions: Practice exceptional customer service Excellent communication capability Manage problem recognition, research, isolation, resolution and follow-up for incidents and requests Provide high quality, service focused support, in person, by phone or email with both technical and non-technical clients Responsible for the installation,...

  • Executive IT Support Technician

    5 days ago

    Sparks, United States Links Technology Solutions Full time

    Links Technology Solutions is currently seeking an experienced Executive IT Support Technician/Personal Assistant to fill an opening with an Aerospace company. Responsibilities of the Executive IT Support TechnicianResponsible for executive level technical supportKey technical contributor in the development, deployment, monitoring, maintenance, upgrade of...

  • Executive IT Support Technician

    2 months ago

    Sparks, United States SNC Full time

    The right individual for this exceptional position will be responsible for the support of our executive leadership team. This is a unique opportunity to join a talented and dynamic team that is highly valued by SNC for their creativity, attention to detail and impeccable customer service.This hand-on technical position will manage executive technical...

  • Executive IT Support Technician

    2 months ago

    Sparks, United States SNC Full time

    The right individual for this exceptional position will be responsible for the support of our executive leadership team. This is a unique opportunity to join a talented and dynamic team that is highly valued by SNC for their creativity, attention to detail and impeccable customer service.This hand-on technical position will manage executive technical...

  • Executive IT Support Technician

    4 months ago

    Sparks, United States SNC Full time

    The right individual for this exceptional position will be responsible for the support of our executive leadership team. This is a unique opportunity to join a talented and dynamic team that is highly valued by SNC for their creativity, attention to detail and impeccable customer service.This hand-on technical position will manage executive technical...

  • Executive IT Support Technician

    2 months ago

    Sparks, United States SNC Full time

    The right individual for this exceptional position will be responsible for the support of our executive leadership team. This is a unique opportunity to join a talented and dynamic team that is highly valued by SNC for their creativity, attention to detail and impeccable customer service.This hand-on technical position will manage executive technical...

  • Executive IT Support Technician

    4 weeks ago

    Sparks, United States SNC Full time

    The right individual for this exceptional position will be responsible for the support of our executive leadership team. This is a unique opportunity to join a talented and dynamic team that is highly valued by SNC for their creativity, attention to detail and impeccable customer service.This hand-on technical position will manage executive technical...

  • Executive IT Support Technician

    4 weeks ago

    Sparks, NV, United States SNC Full time

    The right individual for this exceptional position will be responsible for the support of our executive leadership team. This is a unique opportunity to join a talented and dynamic team that is highly valued by SNC for their creativity, attention to detail and impeccable customer service. This hand-on technical position will manage executive technical...

  • Information Technology Support Technician

    5 days ago

    Sparks, United States The Ash Group Full time

    Our client from the Aerospace industry is currently seeking an Executive IT support technician for an on-site role in Sparks, Nevada. Here below ar the full details. Please apply with your resume if you would like to proceed. Overtime: 1.5XSetting: 100% Onsite, flexible to commute to owners house in Sparks as needed. (1-2 times per month)Travel: Once per...

  • Executive IT Support Technician

    4 weeks ago

    Sparks, NV, United States SNC Full time

    The right individual for this exceptional position will be responsible for the support of our executive leadership team. This is a unique opportunity to join a talented and dynamic team that is highly valued by SNC for their creativity, attention to detail and impeccable customer service.This hand-on technical position will manage executive technical...

  • Business Systems Analyst I

    3 months ago

    Sparks, United States IT Avalon Full time

    Duties: The Business Systems Analyst I (BSA) is responsible for overseeing the technical execution of one to many projects and tasks in varying IT areas such as application development, application support, systems administration, business intelligence, network administration and others. In addition to coordination and oversight of technical tasks during...

  • Business Applications Analyst I

    1 month ago

    Sparks, United States IT Avalon Full time

    Duties: Duties: As a Business Applications Analyst (IT Software Asset Manager), you will be using your experience and expertise to maximize the value of software investments while minimizing costs and risks. IT Software Asset Manager responsibilities include: Software lifecycle management: Acquiring, protecting, maintaining, and retiring software assets....

  • Business Systems Analyst

    4 weeks ago

    Sparks, Nevada, United States IT Avalon Full time

    Job SummaryIT Avalon is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will be responsible for maximizing the value of software investments while minimizing costs and risks.Key ResponsibilitiesManage the software lifecycle, including acquisition, protection, maintenance, and retirement of software...

  • Sheetmetal Technician, Energy

    2 weeks ago

    Sparks, United States Tesla Full time

    As a Sheet Metal Technician with the new Construction team, you will have the opportunity to work on all phases of commercial construction. Skills in all areas of HVAC Sheet Metal are not necessarily required. The job can and will involve a variety of HVAC disciplines, and a strong candidate will be able to perform various sheet metal fabrication and...

  • Sheetmetal Technician, Energy

    3 weeks ago

    Sparks, United States Tesla Full time

    As a Sheet Metal Technician with the new Construction team, you will have the opportunity to work on all phases of commercial construction. Skills in all areas of HVAC Sheet Metal are not necessarily required. The job can and will involve a variety of HVAC disciplines, and a strong candidate will be able to perform various sheet metal fabrication and...

  • Off the Road Service Technician

    4 weeks ago

    Sparks, Nevada, United States Goodyear Full time

    Job Summary:We are seeking a skilled Off the Road Service Technician to join our team at Goodyear Commercial Tire & Service Centers. As an OTR Service Technician, you will be responsible for providing top-notch tire and related service and repair for off-the-road equipment, including construction, earthmoving, mining, and farm equipment.Key...

  • Pharmacy Technician Role

    4 weeks ago

    Sparks, Nevada, United States CVS Health Full time

    Pharmacy Technician Job DescriptionCareers at CVS Health are built around the idea of helping people on their path to better health. As a Pharmacy Technician, you will play a vital role in delivering compassionate care to our millions of patients every day.Key Responsibilities:Support the pharmacy team in providing exceptional patient care and serviceAssist...

  • Desktop Support

    4 days ago

    Sparks, United States SysMind Tech Full time

    Deskside Admin Install, configure, upgrade, maintain and support desktop systems based on customer service requests. Develop preventive maintenance procedures to avoid system failures. Set user access rights and permissions and create VPN accounts for users. Maintain servers, computers printers, and other software and hardware peripherals. Take regular...

  • Medication Technician

    1 month ago

    Sparks, Nevada, United States Brookdale Vista Full time

    Job OpportunityBrookdale Vista is seeking a skilled Medication Technician to join our team. As a Medication Technician, you will play a vital role in ensuring the health and well-being of our residents.ResponsibilitiesAdminister or assist with self-administration of medication and treatments as prescribed by the healthcare provider and observe/report...

  • Fire Alarm Systems Technician

    4 weeks ago

    Sparks, Nevada, United States Western States Fire Protection Full time

    Job Summary:Western States Fire Protection is seeking a skilled Fire Alarm Systems Technician to join our team. As a Fire Alarm Systems Technician, you will assist the lead Alarm & Detection Technician in providing reliable, high-quality customer support through on-site inspecting, installing, repairing, and/or replacing fire alarm equipment.Key...