Executive IT Support Specialist

5 days ago


Sparks, Nevada, United States The Ash Group Full time
Job Title: Executive IT Support Specialist

Estimated Salary: $85,000 - $110,000 per year

The Ash Group is seeking an experienced Executive IT Support Specialist to provide technical support for our executive leadership team. This role requires a strong understanding of current IT technical standards and excellent communication skills.

Key Responsibilities:

  • Provide executive-level technical support for the leadership team.
  • Manage problem recognition, research, isolation, resolution, and follow-up for incidents and requests.
  • Responsible for the installation, configuration, and support of computer, AV, and other IT-related equipment.
  • Provide mentorship and knowledge sharing for enhanced team efficiency and effectiveness.

Required Skills and Qualifications:

  • 10+ years of relevant experience in IT technical support.
  • Strong understanding of current IT technical standards, including Windows OS, Microsoft 365 Suite, Teams, BitLocker encryptions, wireless, Citrix, Dell products, AV systems, Apple product lines, and mobile device support.
  • Excellent communication and problem-solving skills.
  • Ability to obtain and maintain a Secret U.S. Security Clearance.


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