Executive IT Support Specialist
5 days ago
Estimated Salary: $85,000 - $110,000 per year
The Ash Group is seeking an experienced Executive IT Support Specialist to provide technical support for our executive leadership team. This role requires a strong understanding of current IT technical standards and excellent communication skills.
Key Responsibilities:
- Provide executive-level technical support for the leadership team.
- Manage problem recognition, research, isolation, resolution, and follow-up for incidents and requests.
- Responsible for the installation, configuration, and support of computer, AV, and other IT-related equipment.
- Provide mentorship and knowledge sharing for enhanced team efficiency and effectiveness.
Required Skills and Qualifications:
- 10+ years of relevant experience in IT technical support.
- Strong understanding of current IT technical standards, including Windows OS, Microsoft 365 Suite, Teams, BitLocker encryptions, wireless, Citrix, Dell products, AV systems, Apple product lines, and mobile device support.
- Excellent communication and problem-solving skills.
- Ability to obtain and maintain a Secret U.S. Security Clearance.
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