Executive IT Support Technician

2 weeks ago

Sparks, United States IT Avalon Full time

Essential Functions:

  • Practice exceptional customer service
  • Excellent communication capability
  • Manage problem recognition, research, isolation, resolution and follow-up for incidents and requests
  • Provide high quality, service focused support, in person, by phone or email with both technical and non-technical clients
  • Responsible for the installation, configuration and support of computer, AV, and any other IT related equipment
  • Provide mentorship and knowledge share for enhanced team efficiency and effectiveness
  • Schedule flexibility to work a range of shifts, including weekends and night shifts and support on-call support requests.

Primary Responsibilities Include:

  • Responsible for executive level technical support
  • Key technical contributor in the development, deployment, monitoring, maintenance, upgrade of IT systems, including AV, Meeting Services, PCs, operating systems, software, hardware and peripherals
  • Work with stakeholders & IT management to define business and systems requirements for innovative technology implementations
  • Maintain/Support/Deploy IT hardware and software for executive staff
  • Support strategic and executive offsite events
  • Client and conduct research on potential technology
  • Maintain proficiencies with the latest technologies. Evaluate new technologies and the application within the SNC environment
  • Technical support of advanced automation and IOT devices
  • Support and prepare technology needed for international travel
  • Other duties as assigned

Must-haves:

  • Associate's Degree in a Computer Science field with 10 or more years of relevant experience
  • 2 or more years in a Lead role
  • Higher education may substitute for relevant experience
  • Relevant experience may be considered in lieu of required education
  • Strong sense of customer/solution ownership, an overall drive for excellence, and a proven ability to manage multiple projects to successful completion
  • Team focused with the capacity for knowledge sharing and team leadership
  • Strong written and verbal communication skills with end users and leadership
  • Drive to maintain current knowledge of industry trends and potential impact on the business
  • Demonstrate a customer care philosophy that ensures a high level of customer satisfaction
  • Ability to understand user and business needs and translate to technical solutions
  • Ability to manage small to medium IT projects
  • In-depth knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, VPN technologies and RSA and Video Teleconference (VTC) and other related peripherals
  • Comprehensive troubleshooting skills of industry standard hardware and software products/services including: Windows OS, Microsoft 365 Suite, Teams, BitLocker encryptions, wireless, Citrix, Dell products, AV systems, Apple product lines and mobile device support
  • The ability to obtain and maintain a Secret U.S. Security Clearance is required

Preferred:

  • Information Technology certifications (Microsoft, A+, Help Desk Institute, Dell, etc.) a plus

  • Executive IT Support Technician

    4 weeks ago

    Sparks, United States IT Avalon Full time

    Essential Functions:Practice exceptional customer serviceExcellent communication capabilityManage problem recognition, research, isolation, resolution and follow-up for incidents and requestsProvide high quality, service focused support, in person, by phone or email with both technical and non-technical clientsResponsible for the installation, configuration...

  • Executive IT Support Technician

    4 weeks ago

    Sparks, United States Links Technology Solutions Full time

    Links Technology Solutions is currently seeking an experienced Executive IT Support Technician/Personal Assistant to fill an opening with an Aerospace company. Responsibilities of the Executive IT Support TechnicianResponsible for executive level technical supportKey technical contributor in the development, deployment, monitoring, maintenance, upgrade of...

  • Executive IT Support Technician

    3 months ago

    Sparks, United States SNC Full time

    The right individual for this exceptional position will be responsible for the support of our executive leadership team. This is a unique opportunity to join a talented and dynamic team that is highly valued by SNC for their creativity, attention to detail and impeccable customer service.This hand-on technical position will manage executive technical...

  • Executive IT Support Technician

    3 weeks ago

    Sparks, United States SNC Full time

    The right individual for this exceptional position will be responsible for the support of our executive leadership team. This is a unique opportunity to join a talented and dynamic team that is highly valued by SNC for their creativity, attention to detail and impeccable customer service.This hand-on technical position will manage executive technical...

  • Executive IT Support Technician

    3 weeks ago

    Sparks, United States SNC Full time

    The right individual for this exceptional position will be responsible for the support of our executive leadership team. This is a unique opportunity to join a talented and dynamic team that is highly valued by SNC for their creativity, attention to detail and impeccable customer service.This hand-on technical position will manage executive technical...

  • Executive IT Support Technician

    5 months ago

    Sparks, United States SNC Full time

    The right individual for this exceptional position will be responsible for the support of our executive leadership team. This is a unique opportunity to join a talented and dynamic team that is highly valued by SNC for their creativity, attention to detail and impeccable customer service.This hand-on technical position will manage executive technical...

  • Executive IT Support Technician

    3 months ago

    Sparks, United States SNC Full time

    The right individual for this exceptional position will be responsible for the support of our executive leadership team. This is a unique opportunity to join a talented and dynamic team that is highly valued by SNC for their creativity, attention to detail and impeccable customer service.This hand-on technical position will manage executive technical...

  • Executive IT Support Specialist

    2 weeks ago

    Sparks, Nevada, United States The Ash Group Full time

    Job Title: Executive IT Support SpecialistEstimated Salary: $85,000 - $110,000 per yearThe Ash Group is seeking an experienced Executive IT Support Specialist to provide technical support for our executive leadership team. This role requires a strong understanding of current IT technical standards and excellent communication skills.Key...

  • Information Technology Support Technician

    4 weeks ago

    Sparks, United States The Ash Group Full time

    Our client from the Aerospace industry is currently seeking an Executive IT support technician for an on-site role in Sparks, Nevada. Here below ar the full details. Please apply with your resume if you would like to proceed. Overtime: 1.5XSetting: 100% Onsite, flexible to commute to owners house in Sparks as needed. (1-2 times per month)Travel: Once per...

  • Executive Technical Specialist

    2 weeks ago

    Sparks, Nevada, United States Links Technology Solutions Full time

    About the RoleWe are seeking a skilled Executive IT Support Technician/Personal Assistant to join our team at Links Technology Solutions in Sparks, NV.Main Responsibilities:Providing technical support for executives.Contribution to the development of IT systems.Collaboration with stakeholders to define business requirements.Deployment of IT hardware and...

  • IT Support Manager

    2 weeks ago

    Sparks, Nevada, United States Links Technology Solutions Full time

    Job DescriptionLinks Technology Solutions is seeking a skilled Executive IT Support Technician/Personal Assistant to join an Aerospace company in Sparks, NV.Responsibilities:Provide executive-level technical support and contribute to the development of innovative technology implementations.Collaborate with stakeholders and IT management to define business...

  • Business Applications Analyst I

    2 months ago

    Sparks, United States IT Avalon Full time

    Duties: Duties: As a Business Applications Analyst (IT Software Asset Manager), you will be using your experience and expertise to maximize the value of software investments while minimizing costs and risks. IT Software Asset Manager responsibilities include: Software lifecycle management: Acquiring, protecting, maintaining, and retiring software assets....

  • Sheetmetal Technician, Energy

    1 month ago

    Sparks, United States Tesla Full time

    As a Sheet Metal Technician with the new Construction team, you will have the opportunity to work on all phases of commercial construction. Skills in all areas of HVAC Sheet Metal are not necessarily required. The job can and will involve a variety of HVAC disciplines, and a strong candidate will be able to perform various sheet metal fabrication and...

  • Sheetmetal Technician, Energy

    1 month ago

    Sparks, United States Tesla Full time

    As a Sheet Metal Technician with the new Construction team, you will have the opportunity to work on all phases of commercial construction. Skills in all areas of HVAC Sheet Metal are not necessarily required. The job can and will involve a variety of HVAC disciplines, and a strong candidate will be able to perform various sheet metal fabrication and...

  • Commercial Sheet Metal Technician

    2 weeks ago

    Sparks, Nevada, United States Tesla Full time

    At Tesla, we are seeking an experienced Commercial Sheet Metal Technician to join our team. As a key member of the Construction department, you will play a critical role in the success of our projects.Job DescriptionIn this position, you will be responsible for performing a wide range of tasks, including ductwork installation, air handling equipment setup,...

  • Information Technology Support

    2 weeks ago

    Sparks, United States IDR, Inc. Full time

    IDR is seeking a dynamic and experienced IT Support/ Executive Admin to join one of our top clients in Sparks, NV. This role is perfect for a seasoned IT professional with a strong background in desktop support, system troubleshooting, and network administration, who also has experience in managing technology in a high-end, executive setting. If you are...

  • On-Site Technical Support Manager

    2 weeks ago

    Sparks, Nevada, United States The Ash Group Full time

    Join Our Team as On-Site Technical Support ManagerWe are seeking an experienced On-Site Technical Support Manager to provide technical support for our executive leadership team in Sparks, Nevada. As an On-Site Technical Support Manager, you will be responsible for managing IT projects, troubleshooting technical issues, and providing technical support for...

  • Information Technology Support Specialist

    2 weeks ago

    Sparks, United States IDR, Inc. Full time

    IDR is seeking a dynamic and experienced IT Support/ Executive Admin to join one of our top clients in Sparks, NV. This role is perfect for a seasoned IT professional with a strong background in desktop support, system troubleshooting, and network administration, who also has experience in managing technology in a high-end, executive setting. If you are...

  • Data center technician Crew Lead and Fiber Optic cable technician

    3 weeks ago

    Sparks, United States IES Communications Full time

    Job DescriptionJob DescriptionSeeking skilled individuals to join our team as fiber technicians for several roles in the Reno, Sparks, Fallon Fernly NV area.The candidates must be able to pass a OneSource background check and drug screening.Willingness to travel to support work in other data centers in the southeast/southwest region.On-the-job training...

  • Account Executive

    7 days ago

    Sparks, United States VESTIS Full time

    Do you love working outside of the office? Do you have a competitive spirit? Are you a strong and influential communicator? If so, the Vestis sales team is looking for an ambitious Account Executive (AE) to drive sales and advance with our company. Join us and be part of a rapidly growing outside sales team working together to secure new business and...