Executive IT Support Technician

2 months ago


Sparks, United States Links Technology Solutions Full time

Links Technology Solutions is currently seeking an experienced Executive IT Support Technician/Personal Assistant to fill an opening with an Aerospace company.

Responsibilities of the Executive IT Support Technician

  • Responsible for executive level technical support
  • Key technical contributor in the development, deployment, monitoring, maintenance, upgrade of IT systems, including AV, Meeting Services, PCs, operating systems, software, hardware and peripherals
  • Work with stakeholders & IT management to define business and systems requirements for innovative technology implementations
  • Maintain/Support/Deploy IT hardware and software for executive staff
  • Support strategic and executive offsite events
  • Discover and conduct research on potential technology
  • Maintain proficiencies with the latest technologies.
  • Technical support of advanced automation and IOT devices
  • Support and prepare technology needed for international travel


Qualifications of the Executive IT Support Technician

  • Associate's Degree in a Computer Science field with 10 or more years of relevant experience
  • 2 or more years in a Lead role
  • Strong sense of customer/solution ownership, an overall drive for excellence, and a proven ability to manage multiple projects to successful completion
  • Team focused with the capacity for knowledge sharing and team leadership
  • Demonstrate a customer care philosophy that ensures a high level of customer satisfaction
  • Ability to understand user and business needs and translate to technical solutions
  • Ability to manage small to medium IT projects
  • In-depth knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, VPN technologies and RSA and Video Teleconference (VTC) and other related peripherals
  • Comprehensive troubleshooting skills of industry standard hardware and software products/services including: Windows OS, Microsoft 365 Suite, Teams, BitLocker encryptions, wireless, Citrix, Dell products, AV systems, Apple product lines and mobile device support
  • The ability to obtain and maintain a Secret U.S. Security Clearance is required


Benefits of the Executive IT Support Technician

  • Onsite role located in Sparks, NV
  • Direct hire role
  • Paying between $40/hr - $60/hr
  • Medical/Dental/Vision
  • 401k Matching
  • 3 weeks PTO



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