Work Scheduling Assistant

4 weeks ago


Muncie, United States Westinghouse Electric Company Full time

**Must be a US Citizen or Valid Green Card Holder** CANNOT SPONSOR AT THIS TIME. No Exceptions.


**No Third-Party or C2C Firms**


Must live within a drivable distance of Muncie, IN as this is an onsite contract position, 5 days a week.


Work Scheduling Assistant

Job Summary:

Assist in the work scheduling process by assigning jobs to line servicer personnel and providing customer assistance for an assigned area.


Essential Job Functions & Tasks: Under moderate to limited supervision:

  • Perform duties assigned in the work scheduling process, including the assignment of jobs to line servicer personnel using management system applications.
  • Develop schedules for line servicer and technician appointments.
  • Communicate with customers and direct inquiries.
  • Support adherence to standard work scheduling policies and procedures.
  • Assist with outage management as needed.
  • Provide administrative support as needed.


Basic Qualifications: Education requirements are listed below:

  • High school diploma or GED required.


Work Experience requirement listed below:

  • 3 years of post-high school experience in utilizing administrative procedures and office equipment or the equivalent.
  • Demonstrated proficiency with computers and computer programs, effective verbal and written communication skills required.

Additional Requirements:

  • Strong Customer Service skills.
  • Experience working with external and internal customers.
  • Strong Organizing and scheduling skills.
  • Experience learning and working in multiple data systems.
  • Problem solving and questioning attitude.
  • Strong computer skills with Microsoft Office Suite including Outlook, Word, Excel and Teams - SmartSheet skills a plus

Other Requirements:

  • Must be available to work overtime and call-out for storm support as required.
  • Travel requirements are tentative with occasional day travel for training less than once a month.
  • Ability to demonstrate the following skills and competencies: Organizational and analytic/problem solving skills; Prioritization skills; Customer Focus and Teamwork.
  • Strong verbal and written communication skills.
  • Must be available for overtime when needed.


This is an onsite position Monday - Friday in the office 7 - 3:30 with 30 min lunch.



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