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Scheduling Operations Coordinator

2 months ago

Muncie, Indiana, United States ITS - Integrated Talent Strategies Full time
Position Overview: Integrated Talent Strategies (ITS) is currently in search of Work Scheduling Assistants to support operations in a dynamic environment. This role comes with a comprehensive benefits package, including health coverage, retirement plans, and paid leave.

Role Summary: The primary responsibility is to assist in the scheduling of work by allocating tasks to service personnel and offering customer support for designated areas.

Key Responsibilities:
  • Execute tasks related to the scheduling process, including job assignments to service personnel through management software.
  • Create schedules for service and technician appointments.
  • Engage with customers and address their inquiries.
  • Ensure compliance with established scheduling policies and procedures.
  • Assist in managing outages as required.
  • Provide necessary administrative support.
Qualifications:
  • High school diploma or equivalent.
  • A minimum of 3 years of experience in administrative functions and office equipment usage or equivalent experience.
  • Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
  • Strong customer service capabilities.
  • Effective organizational and scheduling skills.
  • Excellent verbal and written communication abilities.
  • Availability for overtime and emergency support as needed.
About Integrated Talent Strategies (ITS)
ITS is a global recruiting and staffing agency focused on Engineering, Technical, and Professional roles. Established in 1984, ITS has maintained its position as a strategic partner for job seekers. Our clientele includes some of the most esteemed architectural, engineering, and manufacturing firms in the industry. Our diverse service offerings and adaptability to client needs have solidified our reputation over the years.
Benefits include comprehensive medical, dental, and vision insurance; a 401(k) plan with company matching; paid holidays and vacation time; and tuition reimbursement. For more information, please reach out to your recruiter.