AV Technician

2 months ago


Washington, United States Addison Group Full time

Our client is seeking an IT-AV Support Technician who will deliver end-to-end support to employees, event attendees, and guests in accordance with Service Level Agreements and expectations for quality customer service. The AV/IT Support Technician will be expected to provide support for facilitating Zoom meetings and events.


Job responsibilities:

  • Support end users, endpoint devices, audiovisual, and other staff-facing systems operations.
  • Support onsite and offsite special events – both small and large - in theaters, auditorium halls and conference rooms on customer premise and other customer-associated venues.
  • Repair/maintenance of all customer audio visual systems.
  • Support installation of temporary and permanent exhibits.
  • Support system upgrades and associated testing throughout audio visual estate.
  • Coordinate equipment repairs/replacement with vendors as needed.
  • Create, maintain, and catalog technical system documentation.
  • Ensure the safe storage and integrity of data.


Required experience:

  • 3-5 years’ experience coordinating/supporting live events/productions or installing/supporting/troubleshooting integrated audio-visual solutions.
  • Experience working onsite & remotely performing system testing and integration.
  • Experience working with Crestron, AMX, Medialon control systems.
  • Excellent written and verbal communication skills
  • Ability to accommodate flexible working schedule, including weekends and holidays
  • Proficient with Google Workspace and Microsoft Office Suite
  • May require occasional lifting (up to 25 lbs)
  • Some travel requiring multi-night stays within and at times outside the local work area
  • Valid driver’s license
  • Must be willing to complete background checks and drug tests required by current or future contracts.


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