Current jobs related to AV Services Specialist - Washington - Addison Group

  • AV VTC Installation Specialist

    1 week ago

    Washington, Washington, D.C., United States G-Star Telecom Inc Full time

    Job OverviewG-Star Telecom Inc. is a leading provider of audiovisual equipment, video conferencing solutions, and network infrastructure systems. We are seeking a highly skilled AV VTC Installation Specialist to join our team.The ideal candidate will have a strong background in audiovisual systems, video conferencing, and network infrastructure. They will be...

  • Conference Center AV Specialist

    1 month ago

    Washington, United States Request Technology Full time

    Conference Center AV Specialist Salary: $80k-$100k + bonus Location: Washington DC, 20004 On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 5 years of AV experience in a conference center environment. Must be working towards or have an AVIXA CTS certification and maintained during employment. Strong Knowledge of ZOOM,...

  • AV Service Technician

    4 weeks ago

    Washington, United States VersaTech Full time

    Job Title: AV Service TechnicianWe are seeking an experienced AV Service Technician to join our team at VersaTech, Inc. in Washington, DC. As an AV Service Technician, you will be responsible for providing top-notch service and support to our federal and commercial customers in the DMV area.Job Summary:In this role, you will be the point of contact for all...

  • AV Installation Specialist

    3 weeks ago

    Washington, United States latitude Full time

    Job Title: Traveling AV Install TechnicianWe are seeking a skilled and adaptable Traveling AV Install Technician to join our team.Key Responsibilities:Install, configure, and test AV equipment, including projectors, sound systems, video conferencing systems, and lighting, at various event locations.Set up and dismantle AV systems for events, ensuring all...

  • AV Service Technician

    2 weeks ago

    Washington, United States VersaTech Full time

    Job Summary:VersaTech is seeking an experienced AV Service Technician to support federal and commercial customers in Silver Spring, Maryland, and surrounding areas. As a key member of our team, you will provide service-level attention to meet customer needs, with keen foresight and knowledge to predict issues before they arise. Your ability to communicate...

  • AV Installation Specialist

    4 weeks ago

    Washington, Washington, D.C., United States NSC Technologies Full time

    AV Technician Job DescriptionWe are seeking an experienced AV Technician to join our team at NSC Technologies. As an AV Technician, you will be responsible for installing, terminating, and testing various types of voice and data cables as well as audio visual equipment.Key Responsibilities:Install and troubleshoot audio visual equipmentTerminate data...

  • AV Installation Specialist

    1 week ago

    Washington, Washington, D.C., United States G-Star Telecom Inc Full time

    Job DescriptionAs an AV Installation Specialist at G-Star Telecom Inc., you will be responsible for installing, setting up, and operating audiovisual and video conferencing systems. Your duties will include troubleshooting and repairing CISCO/POLY equipment, speakers, recording tools, and cameras. You will also be responsible for transporting equipment...

  • AV Technical Site Lead

    7 days ago

    Washington, United States VersaTech Full time

    Job Overview:We are seeking an experienced AV Technical Site Lead to oversee on-site audio-visual installation, service, maintenance, and commissioning projects. The ideal candidate will be a hands-on leader with a strong understanding of AV systems, project management, and customer relationship management. This role requires a high degree of technical...

  • AV Installation Specialist

    3 weeks ago

    Washington, Washington, D.C., United States NSC Technologies Full time

    AV Technician Job SummaryWe are seeking an experienced AV Technician to join our team at NSC Technologies. As an AV Technician, you will be responsible for installing, terminating, and testing various types of voice and data cables as well as audio visual equipment.Key Responsibilities:Installing and troubleshooting audio visual equipmentTerminating data...

  • Lead AV Systems Specialist

    3 weeks ago

    Washington, United States latitude Full time

    Job SummaryWe are seeking a highly skilled and experienced AV Technology Lead to oversee and execute the installation, maintenance, and troubleshooting of audiovisual systems in various environments. This role requires excellent technical skills, leadership abilities, and a commitment to delivering high-quality AV solutions.Key ResponsibilitiesInstallation...

  • AV VTC Systems Specialist

    1 month ago

    Washington, Washington, D.C., United States G-Star Telecom Inc Full time

    Job SummaryG-Star Telecom Inc is seeking a highly skilled AV VTC Systems Specialist to join our team. As a key member of our technical staff, you will be responsible for designing, installing, and maintaining audio visual and video conferencing systems for our clients.Key Responsibilities:Design and install audio visual and video conferencing systems for...

  • AV Technical Site Lead

    3 days ago

    Washington, United States VersaTech Full time

    Job Title: AV Technical Site LeadJob Overview:We are seeking an experienced AV Technical Site Lead to oversee on-site audio-visual installation, service, maintenance, and commissioning projects. The ideal candidate will be a hands-on leader with a strong understanding of AV systems, project management, and customer relationship management.Key...

  • AV Installation Specialist

    4 weeks ago

    Washington, Washington, D.C., United States NSC Technologies Full time

    AV Technician Job DescriptionNSC Technologies is seeking an experienced AV Technician to provide assistance with the installation, termination, and testing of various types of voice and data cables as well as audio visual equipment.Key Responsibilities:Install and Troubleshoot Audio Visual EquipmentTerminate Data JacksInstall Support Structures (Ladders,...

  • AV/VTC Technicians

    2 weeks ago

    Washington, Washington, D.C., United States CompQsoft,Inc . Full time

    Job Title: AV/VTC TechniciansCompQsoft, Inc. is seeking highly skilled AV/VTC Technicians to join our team. As an AV/VTC Technician, you will be responsible for maintaining and troubleshooting various VTC equipment, including cameras, microphones, audio and video playback, recording, and duplication devices.Key Responsibilities:Maintain and troubleshoot VTC...

  • AV Technician III

    4 weeks ago

    Washington, United States Yorktel Full time

    AV Technician III Job DescriptionYorktel is seeking an experienced AV Technician III to join our team. As an AV Technician III, you will be responsible for managing all AV technology at our customer location, ensuring it is in proper working order and supporting VIP events.Key Responsibilities:Manage all AV technology at the customer location, including...

  • Senior AV Engineer

    1 week ago

    Washington, Washington, D.C., United States Innovative Data Solutions LLC Full time

    Job OverviewWe are seeking an experienced AV Engineer to join our team at Innovative Data Solutions LLC. The ideal candidate will have a strong background in AV systems and a proven track record of troubleshooting and repairing complex AV systems.The successful candidate will be responsible for providing technical support for AV systems across the Department...

  • AV/VTC Technicians

    1 week ago

    Washington, Washington, D.C., United States CompQsoft,Inc . Full time

    Job Title: AV/VTC TechniciansCompQsoft, Inc. is seeking a highly skilled AV/VTC Technician to join our team. As a key member of our IT services team, you will be responsible for maintaining and troubleshooting various VTC equipment, including cameras, microphones, audio and video playback, recording, and duplication devices.Key Responsibilities:Maintain and...

  • AV VTC Technician

    4 weeks ago

    Washington, Washington, D.C., United States NetCentrics Corporation Full time

    Job SummaryNetCentrics Corporation is seeking a skilled AV VTC Technician to join our team. As an AV VTC Technician, you will be responsible for maintaining and troubleshooting a wide variety of VTC equipment, including cameras, microphones, audio and video playback, recording, and duplication devices.Key ResponsibilitiesMaintain and troubleshoot VTC...

  • AV Architect

    4 weeks ago

    Washington D.c., United States 22nd Century Technologies, Inc. Full time

    Job Title: AV ArchitectLocation with zip code: Washington, D.CDuration: 6 months Job Description:AV designs for the OCC to suit the size, configuration, capacity, and intended use for a given room or space. Although often referred to as rooms, these rooms or spaces needing AV treatment may not conform to a typical definition of a room (e.g., reception area,...

  • Senior AV Systems Engineer

    4 weeks ago

    Washington, Washington, D.C., United States Innovative Data Solutions LLC Full time

    Job Title: Senior AV Systems EngineerWe are seeking an experienced Senior AV Systems Engineer to join our team at Innovative Data Solutions LLC. As a key member of our engineering team, you will be responsible for designing, implementing, and maintaining complex AV systems for government clients.Key Responsibilities:Design and implement AV systems for...

AV Services Specialist

3 months ago

Washington, United States Addison Group Full time

Position Summary

The IT Core Foundational Services and Solutions team is in need of an AV Specialist provide onsite AV support and help with building projects. Project support may include conducting physical inventory checks, preparing inventory disposal, or transitioning equipment to the new building. This position is primarily an onsite support role; however, it may also provide webinar support as part of team coverage.

Duties and Responsibilities

MEETING & WEBINAR SUPPORT


• Works closely with staff to produce onsite and multi-site meetings, high-profile events, and online meetings, including communicating with coordinators, completing rehearsals with remote users, and providing direct technical support. Sets and strikes event equipment, including microphones, cables, and computers.

• Provides technical guidance and support for webinar events occurring onsite and offsite, including event planning and coordination, user training, webinar operator support, and troubleshooting with vendors.

• Train staff informally/formally on AV equipment or software use and best practices, acting as a subject matter expert. Assist the AV team with slide decks, user guides, or training materials/videos in conjunction with IT technical training team.

• Efficiently completes and tracks AV requests through Zendesk’s automated work-ticket system, including triaging incidents, and through conference room scheduling software (Resource Central) or project management tools.

• Must follow all health and safety protocols required for COVID-19 precautions.

• This position is primarily an onsite support position.


SYSTEM MAINTENANCE & INFRASTRUCTURE


• Responsible for Tier 1 operation, maintenance, and troubleshooting of AV infrastructure, including integrated teleconference systems, digital signage, desktop computers, displays, VTC systems, AV switchers, and Crestron control systems.

• Develops and performs testing, routine preventative maintenance, and basic equipment repair. Escalates complex issues after extensive troubleshooting to the Operations Manager of AV Services, or AV vendor for resolution when necessary.

• Troubleshoot and carry-out Tier 1 system changes for AV related software (such as webinar platforms, asset management software, and conference scheduling system).

• Conduct physical inventory checks, prepare inventory disposals or transitions to a new space, and update assets in the asset management system.


PROJECT & ADMINISTRATIVE SUPPORT


• Provides project support to the Associate Director, Audio-Visual & Webinar Services, for delivery of AV system installations and software, including timeline tracking, vendor relationship, administrative paperwork, meeting notes, defect tracking, and system verification processes.

• Provides and assists with the creation of technical documentation, policies, and procedures.

• Assists with updating AV SharePoint sites for internal teams and staff use.

• Assists with AV vendor site visits.

• Works with Associate Director, Audio-Visual & Webinar Services, to lead continuous improvement projects. Stays abreast of AV technologies and provides input to Operations Manager, AV Services, for future system development and AV strategy planning.

• Assists the Associate Director, Audio-Visual & Webinar Services, in other duties as required.


Required Skills

  • Understanding of conference room audio-visual systems, desktop hardware and software, and technical troubleshooting steps.
  • Understanding of webinar features and best practices with leading webinar products such as Zoom, GoToWebinar, GoToMeeting, WebEx, etc.
  • Technologically savvy, displaying a willingness to seek out technology solutions to event and business challenges.
  • Works well under pressure and is a quick learner in a fast-paced environment.
  • Excellent time management skills and organizational skills. Can manage multiple tasks/projects simultaneously.
  • Proficient at using Excel, MS Projects, Smartsheet, or other project management tools to update records.
  • Excellent customer service and interpersonal skills, as this position requires interaction with all levels of staff.
  • Excellent written and verbal communication skills
  • Experience working hands-on with users for training/troubleshooting.
  • Experience working with vendors to resolve issues.
  • Experience with documentation (for internal and external use).
  • Ability to explain technical concepts in concise, easy-to-understand language for end-users.
  • Ability to facilitate quick resolutions or workarounds when necessary.
  • Ability to move furniture and/or other equipment for room setups. Assist with tracking and moving inventory and/or asset disposal processes.
  • Ability to give instructions and troubleshoot issues remotely.
  • Ability to read architectural drawings and diagrams preferred but not required.

Required Experience

  • 1-5 years of experience as AV technician or specialist supporting AV systems, AV hardware, and teleconference or VoIP systems. This includes connecting laptops/room desktop PCs to room displays, setting up microphones, hosting or joining webinars, and using VTC codecs or webcams. (Similar experience may be substituted if relatable to AV industry.)
  • 1-5 years of experience supporting onsite, virtual, and/or hybrid meetings directly with users. (Similar experience may be substituted if relatable to AV industry.)
  • Experience with logistical support of webinars and teleconferences.
  • Experience training users on software, hardware, or conferencing platforms (ex: Microsoft Teams,
  • Zoom, GoToWebinar, GoToMeeting, Webex, etc.).
  • Proficient using Microsoft Office (Word/Outlook/Excel/PowerPoint). Experience with SharePoint and working in an Office 365 environment preferred.
  • Experience with a ticketing system (e.g., Zendesk, Remedy, ServiceNow).
  • Experience with conference scheduling system preferred (e.g., Resource Central, EMS, MeetingPlanner, Crestron).
  • Experience working with vendors to resolve issues or test for required deliverables.
  • Experience managing or supporting multiple projects to great success and ensuring project goals are met within the specified deadline(s).
  • Experience with technical documentation (for internal and external use).
  • InfoComm CTS certification(s) is a plus, but not required
  • CompTIA A+ and/or Microsoft Certified Professional (MCP) certification(s) is a plus, but not required.
  • Experience working with a content management system for digital signage is a plus, but not required.
  • Experience working for non-profit is a plus, but not required.
  • Bachelor's degree (or equivalent experience) in Information Technology, Computer Science, Communications, or other related multimedia or technical fields.