Part-Time Security Operations Center Operator

4 weeks ago

Cambridge, United States Allied Universal Executive Protection & Intelligence Services Full time

Allied Universal Executive Protection and Intelligence Services is looking for multiple Cambridge based CCTV, Alarm Monitoring and Dispatch specialist positions for a Security Operations Center in Cambridge, MA. This position is a part-time flex position with 12-hour shifts available to cover the center 24/7 to include holidays. Must be able to work either 7pm to 7am or 7am to 7pm. Operator will monitor several screens observing cameras (CCTV) and alarms, monitor access control, gather information, analyze data and provide input on all observations. The Operator must be able to observe and recognize patterns of activity and coordinate or dispatch appropriate security monitoring measures and response teams. Operator should be a security professional who has a passion for observation and analysis, problem-solving and advising decision makers. Must be able to maintain a positive attitude and articulate their thoughts, both verbally and written, in a clear, concise and respectable manner during normal day-to-day operations and times of increased frustration and stress.

Duties and responsibilities:

  • Entry level position, heavily involved in monitoring video surveillance and analyzing data for deliverables.
  • Monitor CCTVs, alarm system and monitor access control for the property – Must have previous experience using CCTV and alarm monitoring/access control software in coordination with a communication or security operations center.
  • Dispatch security response teams when needed.
  • Maintain daily logs of activities from security cameras and security teams.
  • Communicate verbally and written in clear way during high-stress situations.
  • Must be able to produce suspicious/criminal activity and incident reporting products for delivery to higher level supervisors and client leadership.
  • Be able to observe and recognize patterns of activity and coordinate appropriate security monitoring and response.
  • Make every effort, through observations and documentation, to identify potential threats to the client’s corporate critical infrastructure: people, facilities, assets and brand/reputation.
  • Maintain a log of all rotating shifts’ activities including notifications from security partners.
  • Understand the operation of all communications and information technology hardware, software and firmware utilized to perform security monitoring functions.

Qualifications and Requirements:

  • Ability to sit or stand for long periods of time
  • Previous Military, Law Enforcement, Government or Private Security in preferred
  • Ability to work 12-hour shifts on days, nights, weekends and holidays

Compensation, Benefits & Perks:

$27 per hour

Allied Universal® Executive Protection and Intelligence Services offers industry leading benefits, which are available to all full-time employees:

  • Medical/Dental/Vision coverage
  • Free employee life insurance
  • 401K
  • Paid holidays and flexible PTO (Paid Time Off)
  • Great company culture and work/life balance

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