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Payments Program Manager
1 month ago
Program Manager- Payment Processing
Menlo Park; CA (ONSITE)
7 Months Contract
Project Overview
The Program Manager will be instrumental in driving the Partnership Operations Team's mission to ensure reliable and optimized payment processing operations across global partners, enabling seamless transactions within client's ecosystem. This role involves strategic oversight and hands-on management of non-IT projects, focusing on payment systems, commerce platforms, and risk management.
Key Responsibilities:
- Develop and maintain standard internal project and process documentation, managing TPA/TPRM programs and SOX control for partner portals.
- Design and implement scalable solutions to support our global partners, enhancing the efficiency and productivity of our operations.
- Investigate and provide timely and accurate responses to reported escalations across multiple channels.
- Drive continuous improvements in efficiency, productivity, and customer experience.
Top Requisite Skills / Ideal Candidate Profile:
- Experience in Ambiguous Environments: Proven track record of successfully driving projects from ideation to launch in ambiguous and dynamic settings.
- Expertise in Payment Processing Systems: Deep knowledge of core payment processing, commerce platforms, and risk systems.
- Problem-Solving and Analytical Skills: Strong ability to assess, analyze, and resolve complex issues, distilling complexity into clear and actionable solutions.
- Passionate about advancements in payment technologies and systems.
- Demonstrated ability to influence change and drive project management initiatives within large organizations.
- Extensive experience in managing end-to-end projects or programs, particularly in non-IT fields related to financial systems and operational efficiencies.
Compensation:
The estimated pay range for this position is USD $65.00/Hr - USD $75.00/Hr and is a Non-Exempt role.
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Benefits:
We offer comprehensive benefit options which vary depending on role, location, and employment type. The Talent Acquisition Partner can share more details about compensation or benefits for the specific role during the hiring process.
