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Order Management Specialist
4 weeks ago
Position: Order Management Specialist
Location: Emeryville, CA 94608
Type: Full-Time
Pay: $25-27/HR
Key Responsibilities:
- Purchase Order Creation: Responsible for creating and managing purchase orders for a specified business category, ensuring accuracy and timeliness in all PO processes.
- Order Tracking and Follow-Up: Monitor the shipping and receiving status of purchase orders. Follow up with suppliers and warehouses to ensure timely fulfillment and resolve any issues.
- Status Reporting: Track order fulfillment and shipment status, providing regular updates to internal stakeholders. Ensure that ship dates, quantities, costs, and descriptions on POs are maintained and updated as necessary.
- Vendor Communication: Establish and maintain a reputation for credibility and responsiveness by promptly returning vendor and store phone calls and ensuring timely follow-up on issues within 24 hours.
- PO Management: Manage past-due purchase orders and coordinate follow-up with suppliers to address delays and expedite order processing.
- Reporting: Generate and review weekly and monthly reports to support the Purchasing team in evaluating order management performance and trends.
- Additional Tasks: Perform other tasks as assigned by the supervisor on an ad hoc basis to support the overall efficiency of the order management function.
Qualifications:
- Experience: Prior experience in order management, data entry, or a similar role is required. Experience with SAP systems is preferred.
- Technical Skills: Proficiency in Excel, Microsoft Word, and Outlook. Ability to use these tools for data entry, reporting, and communication.
- Organizational Skills: Keen attention to detail with strong organizational abilities. Proven capability to prioritize tasks and manage multiple responsibilities simultaneously.
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