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Beverage Service Specialist

2 months ago


Emeryville, California, United States Aimbridge Hospitality Full time

Job Overview

The Beverage Service Specialist is tasked with crafting and serving food and drink selections while adhering to state and federal age regulations. This role also involves coordinating activities within the lounge and bar area.

Key Responsibilities

Qualifications:

  • Minimum of three to six months of relevant experience or a comparable combination of training and experience.
  • Must possess an Alcohol Awareness Certification in compliance with state regulations.
  • Proficient in reading, writing, and speaking the English language.
  • Ability to promptly identify and resolve issues, developing alternative solutions when necessary.
  • Skilled in managing challenging customer interactions, responding quickly to service requests.
  • Demonstrates a high level of professionalism, treating all individuals with respect.
  • Knowledgeable in interpreting and adhering to company policies and procedures.
  • Familiar with safety and security protocols, reporting any potentially hazardous conditions.
  • Capable of clearly presenting ideas and information in both oral and written formats.
  • Willingness to meet the demands of the work schedule, including potential adjustments based on business needs.

Responsibilities:

  • Verify customer identification to ensure compliance with age restrictions for alcohol purchases.
  • Present the menu, respond to inquiries, and take orders from guests and/or serving staff.
  • Prepare beverage orders, including wine, liquor, and beer selections.
  • Prepare appetizers and food items according to established recipes and standards.
  • Monitor seating in the lounge/bar area to ensure all guests receive timely service.
  • Calculate bills and process payments, maintaining accurate sales records.
  • Address issues related to excessive drinking by discontinuing service and alerting management as needed.
  • Maintain cleanliness of bars, work areas, tables, glasses, utensils, and bar equipment.
  • Ensure the kitchen and lounge station is tidy, restocking supplies at the end of each shift.
  • Plan, organize, and oversee the operations of the lounge/bar area.
  • Prepare garnishes by slicing and pitting fruit.
  • Arrange bottles and glasses for visually appealing displays.
  • Create innovative drink recipes.
  • Conduct weekly inventory of liquor, food supplies, and equipment, ordering as necessary.
  • Maintain daily temperature and waste logs.
  • Inspect foodstuffs and supplies to ensure they meet quality and quantity standards.
  • Ensure proper reporting of tips for tax purposes.
  • Perform additional duties as assigned.

Company Overview

Aimbridge Hospitality is a global leader in third-party hotel management, with a diverse portfolio of over 1,550 hotels across all 50 states and 22 countries. Our associates are dedicated to delivering exceptional service and results, thriving in a culture that inspires excellence.

Benefits

After an initial waiting period, full-time employees are eligible for a competitive benefits package, including:

  • Daily Pay options available.
  • Comprehensive Medical, Dental, and Vision Coverage.
  • Short-Term and Long-Term Disability Income.
  • Term Life and AD&D Insurance.
  • Paid Time Off.
  • Employee Assistance Program.
  • 401k Retirement Plan.

Compensation

Minimum: USD $16.00/Hr.
Mid: USD $16.00/Hr.
Maximum: USD $19.20/Hr.