Retail Operations Manager

2 months ago


Los Angeles, United States Wollborg Michelson Recruiting Full time

Description


Unique retail venue is looking for an Operations Manager who is professional, has excellent communication skills (Spanish/English), as well as strong customer focused kills.



The Operations Manager will see to maximize business results, looking for continuous improvement with vendor revenue reconciliation; collections; payroll; purchasing; invoice processing; employee scheduling and facility management.


Main responsibilities:

  • Meet or exceed annual budget targets.
  • Explore methods to increase vendor sales, seeking opportunities for the vendors.
  • Day-to-day management of location; perform daily site inspections; conduct safety meetings regularly.
  • Monitor employee & customer feedback and translate into action that will minimize risk.
  • Maintain oversight for site operating systems, alarms, surveillance, repairs and maintenance, equipment, work processes and provide recommendations for change.
  • Ensure compliance with local, state, and federal laws.
  • Ensure the business is operated in a safe manner for our customers and members.



Requirements:

  • Fluency in Spanish and English
  • Minimum High School Diploma or Equivalent GED.
  • Minimum 2-5 years management experience in retail or hospitality, preferably a high-level guest services environment managing multiple shifts with over ten employees.


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