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Desktop Specialist
2 months ago
Join Apex Systems as a Desktop Support Technician in Beautiful Vermont
Location: Vermont - 05701 Area
Rate: $21-23 per hour
Hours- Normal Business hours
Use cutting-edge visual task boards and the ServiceNow Ticket System.
Participate in dynamic team stand-up meetings to keep the workflow engaging and efficient.
Hands-On Hardware Maintenance:
- Get hands-on with repairing, testing, imaging, and cleaning a variety of hardware including PCs, laptops, monitors, and printers.
- Enjoy the satisfaction of bringing devices back to life and ensuring they run smoothly.
Challenging Technical Support:
- Dive into maintaining, analyzing, and troubleshooting software and peripherals.
- Set up and configure hardware components, making sure everything is optimized for performance.
- Efficient Asset Management:
Take charge of managing assets with precision, handling installations, movements, and changes.
Lead large-scale IMAC events for client printer migrations and PC refreshes, showcasing your organizational skills.
Proactive Ticket Follow-Up:
- Ensure every ticket is followed up with care, providing top-notch support and solutions.
- Comprehensive Server Maintenance
- Assist with server installations, configurations, upgrades, and patches.
- Perform critical backup, recovery, and security procedures, both planned and during emergencies, ensuring system reliability.
Dynamic Network Support:
- Diagnose and resolve network hardware and performance issues.
- Engage in the installation, configuration, and maintenance of physical network systems, keeping the network robust and efficient.
- Customer-Focused Interaction:
Provide exceptional technical support to end users in person, building strong relationships and ensuring user satisfaction.
Bring your experience in an enterprise environment to the table, contributing to a high-performing team. Join us at Apex Systems and be part of a team where your skills are valued, and your work makes a difference. Apply now and take the next step in your exciting career journey
