Senior Support Engineer
5 days ago
Job Title: System Support Engineer II
Location: Atlanta, GA 30318 (Onsite)
Start Date: 10/21/2024
End Date: 04/30/2025
Pay Rate: $36.00/hr
Interview Type: Web Cam or In-Person
Job Overview:
The Georgia Tech Research Institute (GTRI) is seeking a System Support Engineer II to provide user support for management information systems. You will troubleshoot end-user issues, assist with system integration, and ensure smooth operation of IT systems.
Key Responsibilities:
- Provide support for the installation, operation, and troubleshooting of IT systems.
- Manage accounts, passwords, system patches, and system performance.
- Assist with system updates, backups, disaster recovery, and system hardening.
- Support both Windows and Linux system administration in DevSecOps environments.
- Manage various applications and enterprise systems like Cameo, Teamwork Cloud, VDI, and PKI.
- Ensure security by deploying patches and monitoring system performance.
- Assist with test environments, system deployments, and modernization efforts.
Requirements:
- 4+ years of experience in Windows and Linux system administration.
- Strong skills in PKI certificate management, VDI infrastructure, and backup and disaster recovery.
- Experience with Hyper-V, Python, GitLab, Docker, and other tools in DevSecOps environments.
- Bachelor’s Degree or equivalent experience.
Additional Requirements:
- Must hold a DoD Secret clearance to support classified systems in the Department of Defense (DoD) areas.
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