Desktop Support Specialist

3 weeks ago


New York, United States Hunter Bond Full time

Job Title: Contract Desktop Support Engineer

Location: New York, NY

Duration: Minimum 6 months, with potential for extension

Schedule: 4 days onsite, 1 day remote per week

Compensation: Up to $80/hr DOE

We are representing a prestigious macro trading firm in New York that requires a Desktop Support Engineer for a 6-month contract, with the possibility of extension. This role is ideal for candidates with previous experience in fast-paced trading environments, where immediate support and troubleshooting are paramount.

Key Responsibilities:

  • Provide dedicated desktop support to trading and office staff, ensuring efficient resolution of technical issues.
  • Maintain, troubleshoot, and deploy hardware and software across desktops, laptops, and mobile devices.
  • Utilize PowerShell scripting for automation, optimizing support processes and increasing overall efficiency.
  • Handle incidents with urgency, particularly on the trading floor, while coordinating with other IT teams for swift escalations.
  • Collaborate with network and application support teams for seamless operations in trading-related systems.

Essential Qualifications:

  • Previous experience supporting trading environments is required.
  • Strong proficiency in PowerShell scripting for task automation.
  • Solid knowledge of Windows OS, Active Directory, and core productivity applications.
  • Proven ability to perform effectively under time-sensitive conditions on a trading floor.
  • Excellent communication skills for liaising with trading staff and technical colleagues alike.

Preferred Qualifications:

  • Knowledge of trading-specific applications and market data platforms.
  • Familiarity with mobile device management and remote support technologies.
  • Experience with virtualization or cloud-based infrastructure is advantageous.



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