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Account Executive

2 months ago

Garden City, United States Vanguard Staffing Full time

Our client, a legal services agency, is seeking an Account Executive to join their team. This role involves promoting the company's arbitration and mediation services with existing and potential personal injury clients. The position requires developing strong relationships with clients, managing accounts to achieve annual sales objectives, collaborating with the team, and forging new relationships within client organizations and expanding the reach of the company.


Responsibilities:


  • Responsible for case management and all phases of administration of matters submitted for arbitration and/or mediation from inception through to conclusion.
  • The AE works closely with senior management and other departments to ensure and provide excellent client service and case management and administration.
  • The AE maintains regular contact (verbal and written) with all assigned clients.
  • The AE is responsible for efficient and timely follow-up on all client inquiries as well as peer team requests to ensure the highest degree of customer satisfaction.
  • Record daily all sales and service activity in company CRM system.
  • Attend and participate in weekly sales and training meetings.
  • Occasionally represent the company at special events and industry functions.
  • Ensure compliance with all relevant regulations and laws and ethical principles.
  • Visit clients on-site or at other company locations.


Skills and Requirements:


  • The AE will have excellent organizational and time management skills, and superior communication skills, both written and verbal.
  • Strong client relationships skills with effective interaction.
  • The AE must work well in a team environment, while having the ability to work independently.
  • Education: Bachelor’s degree/Paralegal certificate.
  • Experience in the legal industry (litigation preferred) or ADR industry or judicial system.
  • Current driver’s license and insured automobile