Sales Assistant
3 weeks ago
The Onsite Sales Assistant will be primarily responsible for supporting the sales team at a luxury condominium development in Chicago's Streeterville/Gold Coast neighborhood. This position will help with fielding and distributing sales inquiries, arranging showings and broker previews and supporting sales office operations as receptionist, ensuring a top-notch customer experience.
Sales Center Administration
- Serve as primary support and administration for the assigned sales center including greeting all visitors and coordination of sales center activities.
- Ensure the sales center environment and model units are in presentable condition inside and out.
- Perform data entry and contract administration.
- Maintain supply levels of office supplies and hospitality items within the office.
- Answer phones and forward calls between sales and leasing teams.
- Perform lite technical support of model and gallery equipment as needed.
Sales Support
- Support the sales teams’ efforts by managing the lead assignment and follow up process including following up with prospects/leads via written and verbal correspondence and scheduling appointments
- Register new on-site guests and log appointments for sales follow-up.
- Provide ongoing day-to-day support to the sales team to meet or exceed personal sales goals and the collective project goals as assigned by the Company.
- Follow-up with buyers and related parties (i.e. agents, brokers, appraisers, etc.) to ensure the highest level of customer service is provided including coordination of walk-throughs, appraisals and closing preparation.
- Manage and coordinate broker open events.
Preferred Qualifications:
Education and Experience
- Real Estate License preferred but not required
- Experience in Real Estate preferred
- Bachelor’s degree preferred
Knowledge, Skills and Abilities
- Strong interpersonal skills with an ability to interact with clients as well as vendors (architects, contractors, client’s representatives, etc.)
- Exceptional presentation and public speaking skills and impeccable grammar required
- Strong hospitality mindset
· Technologically proficient in all areas including, but not limited to: familiarity with various operating systems on PCs and Macs, the ability to navigate computer software and hardware including Amazon Alexa devices, iPads, video conferencing systems, and Microsoft Excel, Word and PowerPoint
Position Type and Expected Hours of Work:
- Travel is not typically required.
- Schedule is Sunday - Thursday 9-5. The schedule may vary depending on business needs.
Work Environment:
This job operates in a professional office environment and may have a business professional dress code per Company and Client guidelines. This role routinely uses standard office equipment such as computers, phones, scanners and virtual display presentations. The employee is occasionally exposed to a variety of extreme conditions at construction job sites.
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