Account Manager

5 days ago


Tampa, United States IT Resources Full time

Job Summary:

We're seeking a highly organized and communicative Brand Advisor to join our team. As a key liaison between clients and internal stakeholders, you'll foster strong relationships, ensure brand success, and drive growth opportunities.

Requirements:

  • 4+ years of experience in a similar role
  • Proven ability to build and maintain client relationships
  • Excellent verbal and written communication skills
  • Highly organized with attention to detail
  • Proficiency in MS Office and CRM software

Responsibilities:

  • Onboard new clients, manage existing relationships and respond to client inquiries
  • Monitor and report on key indicators of client program health
  • Collaborate with internal teams to identify growth opportunities
  • Configure client accounts, facilitate content approval, and maintain client playbooks
  • Create and present quarterly business reviews
  • File monthly reports and ensure contractual obligations are met
  • Follow established SOPs for account configuration and workflow

Key Performance Indicators:

  • Achieve 85% or greater content fulfillment percentage for assigned clients
  • Meet or exceed minimum required retailers for assigned clients


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