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Director of Operations

3 months ago

Portland, United States THE HEMP COLLECT Full time

WHO WE ARE:

We make incredible cannabis products for the open market that are compliant, safe, and effective. We are passionate about spreading plant medicine, and building something great together. We value building long-term relationships with our partners and being a part of their success. We are hard-working, collaborative, driven, always learning, industry-informed, and talented. If this sounds like you too, keep reading, we would love to meet you.


Beyond compensation, we also have an Employee Stock Ownership Program (ESOP) in which vested employees will be offered equity in the company and its six diversified CPG brands, this is an investment for motivated and driven professionals.



ROLE SUMMARY


The ideal candidate is a highly analytical leader who will join our senior management team. You will be responsible for leading the company's day-to-day business operations (managing the facility budget, ensuring operational compliance is followed, and addressing administrative issues). The Director of Operations will oversee the planning, procurement, shipping, returns, and production of in-house production and bulk input formulation. Ensure the Operations team meets or exceeds 98% complete order delivery within 24 hours of order. Create and manage agreements with the largest and most strategic suppliers. Minimize operational costs and demonstrate ownership of on-time and accurate product delivery through efficient production practices with a continuous improvement outlook.


RESPONSIBILITIES

  • Oversee efficient operations in production and fulfillment departments, setting KPIs and growth metrics
  • Conduct weekly team meetings to discuss upcoming projects, company priorities, & progress in all departments
  • Measure the effectiveness of all processes (budget, operations, and management, etc.)
  • Determine company's strategic growth as part of the executive team
  • Coordinate cross-functional initiatives and projects
  • Strategic planning on process enhancements and facilities optimization
  • Contribute to business growth initiatives and expansion plans
  • Manage facility budgets and expenses effectively

OPERATIONS

  • Ownership of overall facility efficiency and operational flow of raw materials, production, and fulfillment
  • Operational SOPs and optimal utilization of MRP (Cin7 Core)
  • Maintain and manage all aspects of the facility, including HVAC systems and high-voltage equipment
  • Oversee Inventory manager’s monthly physical inventory audits, reconcile actual inventory counts with WMS
  • Create and institutionalize SOPs for all processes, including the production of current or new products
  • Work with VP of Ops and your team to implement continuous process improvement, 6S tools
  • Project Management: Task assignments + follow-ups with department heads & ensure deadlines are met

PRODUCTION

  • Work with the Sales team and Lab Director to forecast anticipated demand and adjust PAR levels
  • Create plans for product phase-outs / coordinate with the team to carry out the phase-out underperforming SKUs
  • Work with the Production Coordinator to set up launch plans for new products, communicate to the team
  • Implement additional QC checks and measure performance at key steps in the production process
  • Ensure that Production Coordinator accurately schedules and oversees production, ensuring all KPIs are met or exceeded
  • Support cost analysis of new products, and accurately provide COGS data to management and COO

HUMAN RESOURCES

  • Conduct reviews, performance follow-ups, and 1:1s to facilitate continuous growth plans as well as PIPs
  • Hiring- oversee candidate review, setting up and conducting interviews, helping with onboarding of new employees
  • Performance monitoring – regularly review and provide feedback on the team’s performance

COMPLIANCE

  • Work with the Operations team and internal resources to optimize practices and increase adherence to cGMP practices
  • Verify compliance and accuracy of formulation inputs sent to and received from copackers or in-house production
  • Policy and Procedure Development, including document control and quality control systems
  • Conduct regular inspections to ensure compliance with safety regulations

Minimum Qualifications:

  • Experience in product management, 5 -10 years of relevant experience
  • Team management experience, payroll processing, and optimized employee scheduling
  • Willingness to upskill and learn new systems, Cin7 Core MRP and Asana task management
  • Understanding or willingness to learn ODA and USDA Hemp compliance expectations
  • Be a self-starter, able to stay productive without oversight & analyze processes
  • Must be over 21 years old and able to commute daily to downtown SE Portland