Desktop Support Engineer

2 weeks ago

Morristown, United States CoWorx Staffing Services Full time

This isn't your ordinary staffing role; it's an opportunity to create unforgettable experiences every single day.

We currently have an exciting career opportunity for a Desktop Support Engineer to join the IT team in Morristown, NJ. This position is a Hybrid role, expectations are to be in the office a minimum of 4 days a week.

The Desktop Support Engineer will play a pivotal role in supporting all our internal users across the company. This role will report to the Sr Director of Infrastructure and Security.

Why CoWorx?

CoWorx Staffing is a women-owned business led by a visionary female CEO and thrives in a culture of work-life balance, diversity, and growth. With 50+ years of industry leadership, we connect top talent with amazing companies nationwide. Make a difference in your community with our Day of Giving initiatives. Access extensive training and development opportunities to enhance your skills and advance your career. Join our team, where your talents are valued, your voice is heard, and your success is our priority.

Work-Life Blend: We value work-life balance and understand the importance of personal time. Our team members enjoy the benefit of up to 26 days of PTO, based on their tenure, as well as 10 paid holidays.

Diversity & Inclusion: We foster a culture of inclusivity and celebrate the diverse backgrounds and perspectives of our team members. CoWorx promotes an inclusive environment for everyone, where people feel a sense of belonging, and can be successful in their careers. CoWorx believes in raising awareness of workplace issues that affect people with disabilities. Through our Employee Resource Groups, such as Black Employee Network, Pride Council, Empowering Women, and initiatives like Day of Giving, our team members actively contribute to the communities in which they live and work.

Total Rewards: We appreciate the dedication and hard work of our team members and offer a comprehensive rewards package. This includes various benefits, referral bonuses, 401k match with profit sharing contributions, and wellness resources to support the mental and physical well-being of our team members.

Training: We believe in investing in our team members' growth and development. You will have access to a wide range of learning opportunities that focus on technical skills, leadership development, and success strategies to enhance your career advancement.

Ambassador: When you join our team, you will be welcomed by a supportive network. Every new hire is aligned with an ambassador who will provide guidance and support throughout your onboarding journey and beyond.


Role Responsibilities

  • IT support relating to technical issues involving Microsoft's core business applications
  • Evaluate, Route, and Resolve service tickets and incidents via an Enterprise ITSM system following internal procedures and act as the final point of escalation for complex technical issues.
  • Supporting the IT onboarding process for new hires including imaging and issuing of endpoints and access management. Walking new employees through the IT onboarding presentation so that they can become familiar with IT standards, best-practices, and how to receive help.
  • Responsible for writing and maintaining documentation and KB articles on IT best practices and standards.
  • Responsible for asset management including endpoints issued to users and helping maintain a CMDB for infrastructure components at HQ, Branch Locations, and Co-Location Data Centers.
  • Implement and support services for Microsoft related technologies: Windows Server, Microsoft 365, Intune, Active Directory, Entra, Autopilot, Teams, SharePoint, etc.
  • Setup and support of AV components in a corporate location including conference room and all-hands spaces (Teams, Zoom, etc)
  • Setup, Maintenance, and support for office printers & scanners.
  • Technical services and support of WiFi systems in a corporate environment that includes HQ and Branch Locations.


Qualifications

  • 2 years of relevant experience with Microsoft / M365 services including Intune, Autopilot, Active Directory / Entra, and SharePoint
  • Experience with Enterprise Ticketing Systems such as Freshworks, ServiceNow, Atlassian, etc
  • Operational experience with Enterprise EDR such as SentinelOne, CrowdStrike, Defender
  • Experience with support of AV solutions in a corporate setting including conference rooms and all-hands spaces.
  • Familiarity with MDF rooms at corporate locations and support of the networking and server equipment that resides within.
  • Experience with office telephony / VOIP systems such as RingCentral - nice to have
  • Strong interpersonal and communication skills in working with end-users in and enterprise environment
  • Willingness to help end users with little understanding of technology.
  • Ability to work independently while being resourceful with the ability to prioritize work efforts and multitask as needed.
  • Strong troubleshooting, solving, critical thinking, planning, time management and analytical skills




At CoWorx, we are committed to our employees and will support you on the road to professional success. Apply with us today

  • Desktop Support Engineer

    3 weeks ago

    Morristown, United States Indsafri Full time

    Job Description:Title: Desktop Support EngineerLocation: Morristown, NJ (Onsite)Position Type: ContractContract Duration: 12+ months and extended up to 24 monthsRate: $20/hr on W2Deskside Engineer roles & Responsibilities: Analyze and resolve complex issues related to desktop systems, ensuring minimal downtime and optimal performance.Collaborate with IT team...

  • Desktop Support Engineer

    3 weeks ago

    Morristown, United States Indsafri Full time

    Job Description:Title: Desktop Support EngineerLocation: Morristown, NJ (Onsite)Position Type: ContractContract Duration: 12+ months and extended up to 24 monthsRate: $20/hr on W2Deskside Engineer roles & Responsibilities: Analyze and resolve complex issues related to desktop systems, ensuring minimal downtime and optimal performance.Collaborate with IT team...

  • Desktop Support Engineer

    2 weeks ago

    Morristown, United States CoWorx Staffing Services Full time

    This isn't your ordinary staffing role; it's an opportunity to create unforgettable experiences every single day.We currently have an exciting career opportunity for a Desktop Support Engineer to join the IT team in Morristown, NJ. This position is a Hybrid role, expectations are to be in the office a minimum of 4 days a week.The Desktop Support Engineer...

  • Desktop Support Engineer

    2 weeks ago

    Morristown, United States Indsafri Full time

    Job Description:Job Role: Deskside Support Location: Morristown, NJ (Onsite)Duration: 1 YearRate: $20/hr on W2Requirements:Experience with operating system image builds, software push platforms (Intune and SCCM)Knowledgeable in Office 365 technologyHands-on experience of Intune environment as part of Microsoft Modern Desktop AdministrationExperience with...

  • Desktop Support Engineer

    2 weeks ago

    Morristown, United States Indsafri Full time

    Job Description:Job Role: Deskside Support Location: Morristown, NJ (Onsite)Duration: 1 YearRate: $20/hr on W2Requirements:Experience with operating system image builds, software push platforms (Intune and SCCM)Knowledgeable in Office 365 technologyHands-on experience of Intune environment as part of Microsoft Modern Desktop AdministrationExperience with...

  • Cloud Infrastructure Engineer

    2 weeks ago

    Morristown, New Jersey, United States TMS Full time

    Job OverviewWe are looking for a dedicated Azure System Engineer to join our team at TMS. This role is essential for the management and support of our Azure AVD and SCCM environments, ensuring optimal performance and security of our endpoint systems.Key Responsibilities:Deliver technology solutions and products in alignment with the project roadmap, ensuring...

  • Azure System Engineer

    1 month ago

    Morristown, United States TMS Full time

    Job DescriptionJob DescriptionRole: Azure System EngineerDuration: Long TermLocation: HybridSites: Charlotte, NC; Chicago, IL; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Fargo, ND; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Morristown, NJ; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KSWe are...

  • System Engineer

    1 month ago

    Morristown, United States Birlasoft Full time

    The Possibilities are Endless When You Challenge The NormBirlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and...

  • System Engineer

    4 weeks ago

    Morristown, United States Birlasoft Full time

    The Possibilities are Endless When You Challenge The NormBirlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and...

  • Technical Support Specialist

    1 week ago

    Morristown, Tennessee, United States Hexaware Technologies Full time

    Service Desk AnalystWe are seeking a skilled Service Desk Analyst to provide exceptional technical support to our customers at Hexaware Technologies.About the RoleThis is an onsite role, working Monday to Friday in a dynamic and collaborative environment.Key ResponsibilitiesProvide technical support to customers via ticketing systems and remote support...

  • IT Solutions Engineer

    2 days ago

    Morristown, United States PDS Consulting Of Morristown Full time

    We are a Managed Service Provider (MSP) and we provide IT solutions and support for businesses in East Tennessee and other areas. We pride ourselves on a great work environment with an emphasis on teamwork and a focus on providing quality solutions with customer service. We create continuous learning opportunities for our employees and strive to be the...

  • Technical Support Analyst

    2 weeks ago

    Morristown, Tennessee, United States Crum & Forster Full time

    Crum & Forster Company Overview Crum & Forster (C&F), established in 1822, offers a range of specialty and standard commercial lines insurance products through our admitted and surplus lines insurance entities. With a financial strength rating of "A" (Excellent) from AM Best, C&F is dedicated to providing exceptional customer service. Our claims and risk...

  • Technical Support Specialist

    2 weeks ago

    Morristown, Tennessee, United States Hexaware Technologies Full time

    Position: IT Service Desk CoordinatorLocation: Morristown, NJWork Schedule: Monday to FridayKey Responsibilities:Demonstrated expertise as a Service Desk Specialist or in a comparable technical assistance capacity.Extensive understanding of computer systems, software applications, and network diagnostics.Proficient in operating systems including Windows,...

  • Technical Support Specialist

    2 weeks ago

    Morristown, Tennessee, United States Hexaware Technologies Full time

    Position: IT Service Desk CoordinatorLocation: Morristown, NJWork Schedule: Monday to FridayKey Responsibilities:Demonstrated expertise as a Service Desk Professional or in a comparable technical assistance capacity.In-depth understanding of computer systems, software applications, and network diagnostics.Proficient in operating systems including Windows,...

  • Technical Support Specialist

    7 days ago

    Morristown, Tennessee, United States Hexaware Technologies Full time

    What Hexaware Technologies Offers:Hexaware Technologies is a forward-thinking IT firm dedicated to providing state-of-the-art solutions to clients globally. We emphasize a collaborative and inclusive workplace where every employee is recognized and empowered to thrive.We offer access to a wide range of resources that enhance and elevate your professional...

  • Technical Support Specialist

    7 days ago

    Morristown, Tennessee, United States Hexaware Technologies Full time

    What Hexaware Technologies Offers:Hexaware Technologies is a forward-thinking IT firm dedicated to providing innovative solutions to clients globally. We take pride in cultivating a collaborative and inclusive workplace where every team member is appreciated and empowered to thrive.We provide access to a comprehensive range of tools that enhance and elevate...

  • Mechanical Engineer

    3 days ago

    Morristown, New Jersey, United States Constellation Energy Full time

    About Constellation EnergyWe are a leading provider of clean, carbon-free energy, with a mission to accelerate the transition to a low-carbon future. Our company is built on a strong foundation of innovation, sustainability, and customer-centricity.Job SummaryWe are seeking a highly skilled Mechanical Engineer to join our team. As a Mechanical Engineer at...

  • Manufacturing Engineer

    2 months ago

    Morristown, United States Thermon Full time

    Job DescriptionJob DescriptionJob Title:Manufacturing Engineer (On-Site based out of Morristown, TN)Work Location:Precision Boilers LLC (Recently Acquired Company)5727 Superior Dr, Morristown, TN 37814Reports to:Senior Vice President, Global OperationsOverviewWe are seeking a technically talented professional who can align internal teams with external...

  • Project Engineer

    2 weeks ago

    Morristown, United States Surf Search Full time

    Highly successful, privately owned manufacturing plant in E.TN just started a confidential search for a Project Engineer. The Project Engineer will lead various capital projects including building expansion and new equipment installation. Will determine the project scope and timeline, then ensure the project design is executed properly. Will also interface...

  • Engineering Program Manager

    1 month ago

    Morristown, United States DSJ Global Full time

    Engineering Program Manager – Electrical EngineeringMorristown, NJ (Remote option available with occasional travel)A leader in sustainable waste solutions is seeking an Electrical Program Manager to join their headquarters in New Jersey. This role offers hybrid/remote flexibility with travel on a case-by-case basis.As an Engineering Program Manager...