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System Engineer
3 months ago
The Possibilities are Endless When You Challenge The Norm
Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.
Job Title- System Engineer (AVD)
Location - Charlotte, NC; Chicago, IL; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Fargo, ND; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Morristown, NJ; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS
HYBRID Role- 3 days onsite
Job Details:
Supporting Azure AVD and SCCM environment. Managing the end point systems and associated technologies listed below will be key for success in this role.
ROLE RESPONSIBILITIES:
- Manage Azure Virtual Desktop (AVD) environment including Creating Images, deploy VMs, and monitor VM performance.
- Develop automated solutions for deploying software packages, application patches/updates and workstation images.
- Engineer and support multiple Windows desktop images.
- Manage the entire lifecycle of our global standard desktop and laptop models.
- Maintain desktop images and modify SCCM task sequences as needed.
- Monitor and address alerts from desktops using CyberArk.
- Manage and support PXE environment – 1E products.
- Provide level 3 support for escalated end user issues.
- Manage Microsoft and 3rd party patch deployments.
- Package, test, and deploy new applications, as needed.
- Collaborate with the team within objectives for the End User Computing environment.
- Create new and maintain existing support documents to Maintain high standards in quality in the delivery of End User Computing services.
TECHNICAL QUALIFICATIONS
- Possess desktop support experience in an enterprise environment.
- Proven experience with Windows 7/10, Active Directory Structure, and Managing Group Policies.
- Experience developing and testing software packages using Install shield, or equivalent.
- Skills managing a CDI environment (Azure Virtual Desktop).
- Expert level experience within SCCM administration, Patch Management, Imaging, Scripting, MSI, Packaging & Automation.
- Expert level experience within End Point Protection Engineering.
- 8+ years’ total work experience, 5+ (of those) years’ proven experience in designing and implementing Microsoft Intune solutions.
- 5 years’ experience with administering and deploying software using SCCM in a global environment, developing and maintaining workstation images using SCCM.
- Basic Database Administration experience, particularly in SQL Server.