Client Services and Claim Support Specialist

2 months ago


Quincy, United States A.W.G. Dewar, Inc. Full time

Job description:

We are a specialized insurance agency seeking a full-time Client Services and Claim Support Specialist for our private school and college tuition insurance business. The ideal candidate will be a team-player, well organized, professional, motivated, able to multi-task effectively and have excellent written and verbal skills. Must be proficient in MS Word, Excel, calculating and typing.


What You’ll Do:

·        Serve as a contact for claims processing for our client schools

·        Handle written correspondence, e-mail and phone calls from schools, parents and colleagues

·        Maintain accurate and complete customer records in an orderly, up-to-date manner

·        Seeks advice from Accounts Managers with any account issues or questions

·        Maintain working knowledge of all company/policy change procedures

·        Assists or fills-in for Account Managers as necessary


What You Need:

Qualifications:

·        Minimum of 2-5 years of experience in customer service or administrative role, or college degree equivalent

·        Team player with a positive attitude and strong and consistent work ethic

·        Deliver exceptional value and service with a customer-first mindset for long-term business success

·        Ability to remain focused when handling multiple tasks in a fast-paced environment and adhere to deadlines

·        Strong organizational skills and attention to detail

·        Excellent written and verbal communication skills allowing you to foster positive customer relationships

·        Proficiency in Microsoft Word and Excel

·        Efficient and accurate typing, data entry and calculation (10 key) skills necessary


Who We Are:

A.W.G. Dewar, Inc. is an insurance agency specializing in student insurance. This has been our only area of service since 1930. We currently provide customized policies to more than 1,200 of the leading independent schools and colleges in North America. We are the originators of the Tuition Refund Plan, a proven and tested means of protecting schools and families from the financial consequences of withdrawals and dismissals. We are conveniently located in Quincy, MA, minutes away from Routes 128, 93 and 3. We are a small company and hope you consider this unique opportunity of joining our team




  • Quincy, United States A.W.G. Dewar , Inc. Full time

    Job description: We are a specialized insurance agency seeking a full-time Client Services and Claim Support Specialist for our private school and college tuition insurance business. The ideal candidate will be a team-player, well organized, professional, motivated, able to multi-task effectively and have excellent written and verbal skills. Must be...


  • Quincy, Massachusetts, United States Insure National, LLC Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Senior Claims Resolution Specialist to join our Insure National, LLC team.About the Role:Responsible for handling auto property damage claims, including total loss scenarios with precision and care.Prioritize excellent customer service skills to deliver exceptional outcomes and build strong...


  • Quincy, United States Arbella Insurance Group Full time

    Join a Best Place to Work Company! Claim your future with Arbella! If you’re looking for a dynamic opportunity to help customers through their toughest challenges, you’re in the right place. What will you do? Claim Service Specialists are advocates for our customers. They talk directly with people who have recently experienced a loss, inspect...


  • Quincy, Massachusetts, United States Arbella Insurance Full time

    About the Role:As a Claims Specialist at Arbella Insurance, you will be responsible for delivering exceptional service to our customers by communicating effectively with them across multiple channels, researching and analyzing claim activity, and performing various claim tasks. You will also contribute to a positive team atmosphere and promote Arbella's core...


  • Quincy, United States East West Bank Full time

    Introduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...

  • Claims Specialist

    1 week ago


    Quincy, Massachusetts, United States Arbella Insurance Full time

    Arbella Insurance OverviewWe are a leading provider of insurance services, committed to delivering exceptional service and building strong relationships with our customers.The Arbella Claim Experience Professional is an individual who understands and supports our commitment to delivering exceptional service consistent with Arbella's brand. They thrive in a...


  • Quincy, United States Food Lion Full time

    Admin is responsible for investigation of newly reported claims, including determining compensability/liability and whether it meets the criteria to be transferred to an Analyst. This position supports Analysts/ Specialists/ Managers. Principle Dutie Claims, Business Services, Administrator, Retail, Worker, Business, Grocery


  • Quincy, United States Food Lion Grocery Full time

    Admin is responsible for investigation of newly reported claims, including determining compensability/liability and whether it meets the criteria to be transferred to an Analyst. This position supports Analysts/ Specialists/ Managers. Principle Dutie Claims, Business Services, Administrator, Retail, Worker, Business, Grocery Learn More


  • Quincy, Massachusetts, United States Peapod Digital Labs Full time

    Job OverviewWe are seeking a detail-oriented and analytical Insurance Claims Intern to join our Risk Management Department at Peapod Digital Labs. In this role, you will support the placement of insurance coverages for our brands and assist in administering workers' compensation and liability claims.Key Responsibilities:Managing and adjudicating claims...


  • Quincy, United States Peapod Digital Labs Full time

    Category/Area of Expertise: Internship Job Requisition: 394783_external_USA-MA-Quincy Address: USA-MA-Quincy-1385 Hancock Street Store Code: Insurance & Captive Management (2761509) Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion,...


  • Quincy, Massachusetts, United States Healthcare Support Full time

    At Healthcare Support, we are committed to connecting talented healthcare professionals with top organizations in the industry. Our current opportunity is for a skilled Dialysis Nurse Specialist to join our team on a local contract basis in Quincy, Massachusetts.About the RoleThis 12-week acute nursing role requires applicants to possess at least 2 years of...


  • Quincy, Massachusetts, United States Arbella Insurance Full time

    Job Description:We are seeking an Insurance Claim Professional to join our team at Arbella Insurance. As a key member of our team, you will be responsible for handling customer inquiries and concerns related to claims, communicating effectively with customers and stakeholders, and performing various claim tasks. You will also contribute to a positive team...


  • Quincy, United States Arbella Insurance Group Full time

    Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company....


  • Quincy, United States Arbella Insurance Group Full time

    Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company....


  • Quincy, Massachusetts, United States Rapid Ratings Full time

    RapidRatings International, Inc. is a cutting-edge fintech company that empowers employees to drive innovation and growth. We are seeking an experienced Member Services Associate to join our Client Delivery and Operations team.Key Responsibilities:Expand expertise by collaborating with private companies worldwide to facilitate their participation in risk...


  • Quincy, Massachusetts, United States HealthEcareers - Client Full time

    HealthEcareers - Client is seeking a skilled Mobile Healthcare Specialist to join their team. This role offers a unique opportunity to provide high-quality patient care while traveling across the country.About the RoleThe Mobile Healthcare Specialist will be responsible for delivering exceptional care to patients in various healthcare settings. With a focus...


  • Quincy, Massachusetts, United States Arbella Insurance Full time

    What We're Looking For">We're seeking an Insurance Claims Coordinator who is passionate about delivering exceptional service. With some work experience in customer service, you'll be able to effectively communicate with customers, agents, and vendors across multiple channels. Your analytical skills and ability to multi-task will serve you well in this...


  • Quincy, California, United States Plumas USD Full time

    About Plumas USDWe value our employees and are committed to providing them with opportunities for growth and development. As a long-term sub, you will have the chance to gain valuable experience in facilities management and contribute to the success of our school community.Job OverviewThe Educational Support Services Specialist will provide administrative...


  • Quincy, Massachusetts, United States Park State Bank Full time

    Job DescriptionWe are seeking a highly skilled Client Service Representative to join our team at Park State Bank.About the Role:Provide exceptional customer service, responding promptly and professionally to client inquiries and requests.Demonstrate a deep understanding of banking products and services to offer personalized solutions and...


  • Quincy, United States Healthcare Financial, Inc. Full time

    Job SummaryWe are seeking a compassionate Customer Support Specialist to join our dynamic team at Healthcare Financial, Inc. This role offers an exciting opportunity to make a meaningful impact in the community.About UsHFI is a leading provider of healthcare financial solutions, dedicated to transforming lives through advocacy and support.Salary and...