Customer Service Representative
1 week ago
As a Claims Specialist at Arbella Insurance, you will be responsible for delivering exceptional service to our customers by communicating effectively with them across multiple channels, researching and analyzing claim activity, and performing various claim tasks. You will also contribute to a positive team atmosphere and promote Arbella's core values.
Responsibilities:
- Handle customer inquiries and concerns related to claims.
- Communicate with customers, agents, third parties and vendors across multiple communication channels.
- Analyze claim activity and identify solutions to resolve customer inquiries.
- Perform claim tasks including ordering appraisals and establishing lines of communication between customers and their adjuster.
- Collaborate with colleagues to achieve department goals.
- Some work experience in a customer service environment preferred.
- Strong communication and interpersonal skills.
- Data entry proficiency.
- Ability to work in a fast-paced environment.
$25-$30 per hour, depending on skills and work experience, plus additional benefits.
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