Head of Product

2 days ago

Stamford, United States Connecticut Innovations Full time

Are you ready to join Connecticut Innovation’s vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut’s strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.


Come join Shelf, Unstructured Data Management Platform Foundational for AI as Head of Product


Shelf Overview


We are a venture-backed, knowledge automation tech company with a cutting edge, AI driven, SaaS platform to automate the right answers for the people that need them most.


Our platform plugs into a company’s content systems, learns from the data, and then helps employees respond to queries without hunting for information. Without Shelf, the average worker currently spends 19% of their time tracking down answers, and COVID-19 made it worse.


Our goal is to turn every customer service representative into a super-agent by helping them find answers to questions instantly. We provide immediate Day 1 ROI for some of the world’s top brands and enterprises right now.


Our mission is to empower humanity with better answers everywhere and our vision goes far beyond solutions for contact centers.


Head of Product - Job Description


The Head of Product will report to the CEO and is responsible for guiding the development, launch, and ongoing improvement of Shelf’s products and product lines.


Key responsibilities include executing on the product vision and strategy, overseeing product roadmaps, managing cross-functional teams, and driving user-centered design. Collaboration with stakeholders such as Engineering, Marketing, Sales, and Customer Success is essential. Strong leadership, communication, and analytical skills are critical, along with a deep understanding of market trends and customer needs.


This is an incredible opportunity to join a rapidly expanding organization growing revenue.


What We’re Looking For:


  • Abstract Thinker: Ability to execute product vision and strategies that are aligned with business goals, customer needs, and market trends; driving growth and innovation in the rapidly evolving world of AI.
  • Leadership Skills: Proven experience in building, leading, and mentoring diverse, high-performing product teams, fostering collaboration and a culture of continuous improvement.
  • Communication Skills: Exceptional ability to articulate product vision and roadmaps to both technical and non-technical stakeholders, ensuring alignment and engagement.
  • Customer Focus: Deep understanding of customer needs and preferences, with a strong track record of delivering user-centric products and experiences.
  • Analytical Skills: Proficiency in data-driven decision-making, leveraging data and insights to inform product strategies, optimize performance, and measure success.
  • Adaptability: Capacity to navigate evolving markets, technologies, and challenges, driving product innovation and staying ahead of the competition.
  • Cross-Functional Collaboration: Demonstrated success in partnering with diverse teams, such as engineering, marketing, and sales, to deliver cohesive and effective product solutions.
  • Project Management: Strong background in planning, prioritizing, and executing product initiatives within budget and timelines, ensuring quality and consistency. Familiarity with SDLC and agile methodologies.


What You Bring:


  • 7-10 years of experience as a Product Manager and Leader in a B2B SaaS product company
  • Previously led a Product Management Team (e.g., familiarity with managing scrums), and open to being disrupted
  • Forward-looking, philosophical thinker
  • Highly intellectual.
  • Makes tactical decisions based on feedback that comes up.
  • Passionate, humbled, and energized by the pace and change of the field of AI
  • Life-long learner, with diversified interests/experience (beyond work and Product Management)
  • Has experience with and knows how to work in a founder-run company
  • Nice to have: Ex-founder background (this position reports directly to the CEO)


Why You'll Love Working With Us:


  • Innovative Culture: We're always pushing the envelope and looking for new ways to grow and improve. You'll be part of a forward-thinking team that values creativity and innovation.
  • Supportive Environment: We believe in supporting our employees both professionally and personally. You'll have access to ongoing training, development opportunities, and a network of supportive colleagues.
  • Impactful Work: Your work will have a direct impact on our company's success and the well-being of our employees. You'll be making a difference every day.
  • Fun & Engaging: We know that work should be fun We host regular team events, celebrations, and activities to keep our team engaged and connected.


What We Offer:


  • Competitive starting salary
  • Generous equity grant in the form of company stock options
  • Open PTO
  • Comprehensive health and wellness package


Why Shelf:


  • According to MarketWatch in November 2022, the global knowledge management market size was valued at US$405 Billion in 2021 and is expected to expand at a CAGR of 18.12% during the forecast period, reaching US$1.1 Trillion by 2027
  • Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan
  • We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others
  • Our platform has been consistently rated #1 for overall usability by Gartner Digital Markets, and has received Easiest to Use, Easiest to Admin, and Highest Adoption awards from G2., and product of the year and innovation awards from leading publications, such as CIO Review.
  • We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row
  • We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months


EQUAL OPPORTUNITY EMPLOYER


Connecticut Innovations and its portfolio companies are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We have strict wage minimums, generous benefits, and personal leave policies. Our goal is to provide safe, rewarding, and empowering work environments for all who interact with our company and/or portfolio companies.

  • Head of Product

    3 days ago

    Stamford, United States Connecticut Innovations Full time

    Are you ready to join Connecticut Innovation’s vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut’s strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.Come join Shelf, Unstructured Data...

  • Head of Product: AI-Driven Innovation Leader

    18 hours ago

    Stamford, Connecticut, United States Connecticut Innovations Full time

    Job DescriptionOverviewConnecticut Innovations is seeking a highly skilled and experienced Head of Product to lead the development and launch of our AI-driven product lines. As a key member of our leadership team, you will be responsible for guiding the product vision and strategy, overseeing product roadmaps, and managing cross-functional teams.Key...

  • US Head of Risk Management

    1 month ago

    Stamford, United States AXA Investment Managers Full time

    Job Purpose Regional Heads of Risk are independent risk management experts within the independent Global Risk Management (GRM) team, specialised by investment platform and by regional regulatory environment, with a broad mandate to provide an independent oversight of all key risks in each investment platform and region which they may be directly or...

  • Aftersales Department Head

    6 days ago

    Stamford, Connecticut, United States T. C. Harrison Group Full time

    About T. C. Harrison GroupT. C. Harrison Group is a leading automotive company that values its employees as its greatest asset. We strive to provide an exceptional customer experience, and we're committed to treating all our employees, job applicants, and guests equally.Our Commitment to EqualityWe believe in creating a diverse and inclusive work environment...

  • Head of FX Quantitative Strategy

    4 days ago

    Stamford, Connecticut, United States Trexquant Investment Full time

    We are seeking a seasoned professional to lead our FX Quantitative Strategy Team at Trexquant Investment. As the Head of FX Quantitative Strategy, you will be responsible for developing and implementing quantitative FX trading strategies that drive business growth and profitability.Key ResponsibilitiesDevelop and maintain a deep understanding of FX markets...

  • Head of Performance Marketing

    2 weeks ago

    Stamford, Connecticut, United States Rhone Apparel Inc Full time

    About Rhone Apparel Inc: Established in 2014, Rhone is a premier performance lifestyle brand focused on promoting mental fitness. Our apparel is meticulously crafted for optimal style, comfort, and functionality, enhancing every facet of an active individual's lifestyle. Founded by brothers Nate & Ben Checketts, Rhone is driven by a compelling vision: to...

  • Head of Performance Marketing

    2 weeks ago

    Stamford, Connecticut, United States The Ladders Full time

    About The Ladders: The Ladders is a premier career advancement platform dedicated to empowering professionals in their pursuit of success. Established with a mission to connect job seekers with high-quality opportunities, we focus on providing resources that enhance career growth and development. Our commitment to excellence is reflected in our innovative...

  • Head of FX Quantitative Strategy

    3 weeks ago

    Stamford, United States Trexquant Investment Full time

    Job DescriptionJob DescriptionWe are looking for a Head of FX Strategy to develop and lead a quantitative FX Strategy Team at Trexquant. In this role, you will be responsible for developing strategies and building out a team of quantitative researchers for researching, implementing, and trading profitable FX based strategies within our core product. Your...

  • Head of Guest Services

    2 weeks ago

    Stamford, Connecticut, United States Academy of Warren Full time

    Company:Academy of WarrenPosition: Director of Front OfficeEmployment Type: Full-timeJoin Our Team - Where Collaboration and Excellence Drive Guest SatisfactionOverview:Telecommute: NoBonus Eligible: YesDirect Reports: Yes - MultipleReports To: General Manager or Assistant General ManagerKey Responsibilities:The Director of Front Office plays a pivotal role...

  • Head of Creative Strategy

    2 weeks ago

    Stamford, Connecticut, United States Gunner Full time

    Gunner is a leading home enhancement company dedicated to providing an exceptional customer experience that every homeowner deserves.As a recognized name in the industry, Gunner is expanding rapidly and is in search of a Director of Brand Innovation to join our dynamic team.The Director of Brand Innovation will manage the comprehensive creative process and...

  • Head of Digital Acquisition

    1 week ago

    Stamford, Connecticut, United States VALID8 Financial Full time

    About the RoleThe Director of Performance Marketing will be responsible for leading our performance marketing efforts, driving profitable growth across all channels, and optimizing our media mix to ensure we remain at the forefront of acquisition opportunities.Key Responsibilities:Management of a multi-million dollar performance marketing spendOptimization...

  • Head of Quality Control

    2 weeks ago

    Stamford, Connecticut, United States The Reserves Network Inc Full time

    Position OverviewThis role is for a Quality Manager with a reputable organization. The successful candidate will possess a minimum of 5 years of experience in Quality Assurance or related disciplines, along with supervisory experience.Key ResponsibilitiesOversee and guide the Quality Department.Maintain and enhance the Quality Management System.Ensure...

  • Customer Care Specialist

    2 weeks ago

    Stamford, Connecticut, United States Bull's Head Pet Hospital Full time

    Full Job DescriptionAre you an animal enthusiast with a passion for customer service? Our thriving, privately-owned veterinary clinic is in search of friendly and motivated Client Service Representatives to become part of our dedicated team. We are a community of pet lovers devoted to delivering exceptional care to our furry (and not so furry) companions. If...

  • Customer Care Specialist for Veterinary Services

    2 weeks ago

    Stamford, Connecticut, United States Bull's Head Pet Hospital Full time

    Full Job DescriptionAre you enthusiastic about animals and dedicated to providing excellent service? Our thriving privately-owned veterinary clinic is seeking motivated and friendly Client Service Representatives to enhance our committed team. We are a community of animal enthusiasts devoted to delivering exceptional care to our beloved pets. If you possess...

  • Head of Service Innovation

    1 week ago

    Stamford, Connecticut, United States SPECTRUM Full time

    Company OverviewSpectrum's Product and Technology division is at the forefront of creating, developing, and managing the nation's leading mobile services, internet connectivity, live TV applications, and advanced WiFi solutions, catering to nearly 100 million users and 500 million devices. We are on a mission to redefine the future of connectivity and...

  • Head of Service Innovation

    2 weeks ago

    Stamford, Connecticut, United States SPECTRUM Full time

    Company OverviewSpectrum's Product and Technology division is at the forefront of delivering the fastest mobile connectivity, the most dependable internet services, the most popular live TV application, and cutting-edge WiFi solutions, catering to nearly 100 million users and 500 million devices. We are on a mission to redefine the future of connectivity and...

  • Head of Service Innovation

    1 week ago

    Stamford, Connecticut, United States SPECTRUM Full time

    Company OverviewSpectrum's Product and Technology division is at the forefront of creating, developing, and managing the fastest mobile service, the most dependable internet service, the most popular live TV application, and the most sophisticated WiFi solutions, catering to nearly 100 million users and 500 million devices. We are pioneering the next...

  • Head of Legal, North America

    2 weeks ago

    Stamford, United States The Ladders Full time

    Legal Counsel (m/f/d)- Biofuel, Renewable Energy & Technology About VERBIO VERBIO is a global leader in biofuels and renewable energy that produces biomethane (renewable natural gas) from corn crop residues and corn-based ethanol in its Nevada, IA and South Bend, IN facilities. VERBIO has growth plans in place for a broad North American presence in the...

  • Head of Quantitative Options Strategies

    3 days ago

    Stamford, Connecticut, United States Trexquant Investment Full time

    About the RoleWe are seeking an experienced Options trading specialist to develop quantitative strategies and build out an Options Quantitative Strategy Team at Trexquant Investment. In this role, you will be responsible for developing strategies and building out a team of quantitative researchers for researching, implementing, and trading profitable option...

  • Head of Quantitative Options Strategies

    1 week ago

    Stamford, Connecticut, United States Trexquant Investment Full time

    We are seeking a seasoned Options trading expert to spearhead the development of quantitative strategies and build out a team of quantitative researchers at Trexquant Investment. In this role, you will be responsible for leading the creation of innovative options-based trading strategies and building a team of experts to research, implement, and trade...