Regional Training Manager

3 weeks ago


North Miami, United States HR Exchange Full time

We are seeking a dynamic and growth-oriented Property Management Trainer to join our team. This individual will play a crucial role in developing and enhancing our Standard Operating Procedures (SOPs) and training manuals. The ideal candidate is highly proficient with Yardi Voyager, with an in-depth understanding of the system.


Key Responsibilities:

  • SOP Development: Create, update, and refine Standard Operating Procedures for property management operations, ensuring all processes align with company standards and industry best practices.
  • Training Program Design: Develop comprehensive training materials, manuals, and modules tailored to various roles within the property management team, focusing on proficiency in Yardi Voyager.
  • Employee Training: Conduct training sessions, workshops, and one-on-one coaching for property management staff, with an emphasis on maximizing the use of Yardi Voyager and other property management tools.
  • Performance Assessment: Monitor and evaluate the effectiveness of training programs, making adjustments as necessary to improve outcomes and ensure all staff meet competency standards.
  • Continuous Improvement: Stay up-to-date with the latest developments in property management software, tools, and industry trends to continuously enhance training programs.
  • Collaboration: Work closely with the property management team to identify training needs, provide ongoing support, and foster a culture of continuous learning and development.
  • Career Development: Mentor and guide team members, preparing them for future leadership roles, with a focus on grooming the next generation of Regional Property Managers.


Qualifications:

  • Minimum of 3-5 years of experience in property management, with a strong emphasis on training and development.
  • Advanced knowledge and hands-on experience with Yardi Voyager; must be able to navigate and utilize the system effortlessly.
  • Proven experience in creating and implementing Standard Operating Procedures within a property management context.
  • Demonstrated ability to design and deliver effective training programs, with a passion for teaching and empowering others.
  • Education: Bachelor’s degree in Business Administration, Real Estate Management, or a related field is preferred.


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