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Regional Training Manager
3 weeks ago
We are seeking a dynamic and growth-oriented Property Management Trainer to join our team. This individual will play a crucial role in developing and enhancing our Standard Operating Procedures (SOPs) and training manuals. The ideal candidate is highly proficient with Yardi Voyager, with an in-depth understanding of the system.
Key Responsibilities:
- SOP Development: Create, update, and refine Standard Operating Procedures for property management operations, ensuring all processes align with company standards and industry best practices.
- Training Program Design: Develop comprehensive training materials, manuals, and modules tailored to various roles within the property management team, focusing on proficiency in Yardi Voyager.
- Employee Training: Conduct training sessions, workshops, and one-on-one coaching for property management staff, with an emphasis on maximizing the use of Yardi Voyager and other property management tools.
- Performance Assessment: Monitor and evaluate the effectiveness of training programs, making adjustments as necessary to improve outcomes and ensure all staff meet competency standards.
- Continuous Improvement: Stay up-to-date with the latest developments in property management software, tools, and industry trends to continuously enhance training programs.
- Collaboration: Work closely with the property management team to identify training needs, provide ongoing support, and foster a culture of continuous learning and development.
- Career Development: Mentor and guide team members, preparing them for future leadership roles, with a focus on grooming the next generation of Regional Property Managers.
Qualifications:
- Minimum of 3-5 years of experience in property management, with a strong emphasis on training and development.
- Advanced knowledge and hands-on experience with Yardi Voyager; must be able to navigate and utilize the system effortlessly.
- Proven experience in creating and implementing Standard Operating Procedures within a property management context.
- Demonstrated ability to design and deliver effective training programs, with a passion for teaching and empowering others.
- Education: Bachelor’s degree in Business Administration, Real Estate Management, or a related field is preferred.
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