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Underwriter-Commercial Auto

3 months ago

Woodbridge, United States Plymouth Rock Assurance Full time

We are looking for an Underwriter for the New Jersey Commercial Auto department. The ideal candidate must have an analytical mind, and the ability to provide a superior customer service experience to our Independent agent community and policyholders.


Essential Functions and Responsibilities

  • Complete internal training having shown demonstrated ability to make independent and sound Commercial Auto underwriting decisions. This will include strong product and coverage knowledge.
  • Provide extraordinary service to our policy holders and agents while assisting them on all aspects of the New Jersey Commercial Auto product.
  • Learn to utilize the company’s various systems and procedures to provide knowledgeable and professional customer service on inquiries regarding billing and underwriting of Commercial Auto accounts.
  • Process transactions accurately and expeditiously in accordance of established procedures and service metrics. Transactions may include new business, endorsements, renewals, and cancellations.
  • Achieve and maintain company productivity, accuracy and time service compliance standards.
  • Analyze accounts to determine proper processing and classifications. Gather necessary information for decision making through effective communication with agents and utilization of third party reporting data.
  • Develop and foster Agent/Company Relationships with assigned agents
  • Manage time efficiently and handle multiple tasks in a fast-paced work environment.
  • Complete and / or assist team members with projects as needed in a timely fashion.
  • Maintain a positive demeanor and work well in a team environment.

Qualifications and Education

  • Three years’ experience in an Insurance Underwriting or similar position. Experience in automobile insurance including knowledge of commercial automobile products and rating is a plus
  • Strong analytical and decision making skills.
  • Excellent verbal and written communication skills
  • Excellent organizational skills with ability to multitask and prioritize in a dynamic work environment
  • Very detail-oriented and strong self-motivating individual with the ability to work independently in a team environment
  • Working knowledge of Microsoft Office products
  • New Jersey Agents license is recommended

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.