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Production Business Manager

2 months ago


Chicago, United States Cramer-Krasselt Full time

Production Business Manager

The Production Business Manager (PBM) handles the business end of producing commercial content from start to finish, assuring delivery against key agency & client objectives, priorities, and MSA requirements. As a (PBM) you play a key role in the Production and Operations Department (POS) working closely with Producers, Project Managers, the Talent Management partner, Business Affairs, and Finance.


About The Role:

As a critical operations team member, the PBM must work collaboratively and contribute to a smooth workflow between the Account Management, Legal, Talent, Finance and Production departments.


  • Create ALL production estimates (including Video, Radio, Experiential, Fulfillment, hard cost freelance and staff producer hours, client travel, traffic, residuals, renewals, and studio production), review, and assemble all production bids, job jackets, and reconciliations.
  • Onboard new vendors/maintain vendor relationships, including term sheets, exclusivity agreements, and rate cards.
  • Prepares and processes all production and post production contracts, and purchase orders related to production projects.
  • Work with Business Affairs to draft, and review controlled rights agreements to music, footage, photography.
  • Tracking rights management payments, costs & terms for talent, music, footage and photography rights.
  • Manage the creation and distribution of job completion reports in partnership with Producers
  • Meet weekly with PMs regarding open financial matters on projects.
  • Work with Account Management and PMs in the preparation of transfer of rights documents for all broadcast materials.
  • Control, approve, and pay costs of all production, post-production vendor invoices & job closing procedures, including providing finance appropriate, required documentation and vendor invoicing.
  • Mentors other agency disciplines on production and production business management processes, including client MSA compliance rules.


The PBM must be able to build strong relationships in a team environment and see the bigger picture while not missing any of the details. They work closely with the talent management partner.

  • Assists Talent Management partner in the correct preparation of talent contracts based on specific job needs and media plans.
  • Partners with Talent Management partner to advise on all performance union (SAG, AFTRA, AFM) rules and regulations related to projects.
  • Manage & maintain all talent agreements and preparing talent payment authorizations including union & non-union sessions and residuals estimates/payments and celebrity talent payment terms. This includes becoming a systems expert on the Payroll Service talent tools.
  • Ensure the Talent Management Partner is calculating residual payments in accordance with the media buy and updating those payments as changes in the buy occur and keeping the team informed of all changes.
  • Partners with Talent Management Partner & Account Management to track all active spots, ensuring holding fees are authorized/paid on time and keeping team advised of deadlines. This includes overseeing the maintenance of records of all commercials, expiration dates, first fixed cycles, holding fees and use both within agency systems and the payroll service system.
  • Work with Business Affairs and Talent Management Partner on SAG-AFTRA claims resolution.


This includes:


About You

  • At least 5 years of relevant experience
  • Solid knowledge of SAG-AFTRA and non-union contracts
  • Thorough understanding of business affairs and production workflow in advertising
  • Organized, strong attention to detail and solutions-focused
  • Innovative thinker to manage the quickly evolving production environment and new media opportunities.
  • Positive and motivated self-starter


Who is C-K?

  • Cramer-Krasselt is one of the largest independent agencies in the US with nearly $50 million revenue, with more than 80% of that revenue coming from digital and social. We’re more than integrated. We’re totally interconnected to optimize and synergize every marketing effort for maximum engagement and impact. With a mission to Make Friends, Not Ads®, C-K has built a reputation for changing perceptions and behaviors. It’s how we helped Porsche achieve more than a dozen years of record-breaking sales and how Corona beer got to be one of the top imports.
  • We provide strategic branding, social, creative, digital, analytics, media strategy and investment, e-commerce, programmatic UX, influencer management and more.
  • We are a fiercely interconnected team that thrives on pushing and being pushed. It’s how we create work that’s incisive and brave. Our belief system is clear and simple— Make Friends, Not Ads®. Any agency can make an ad. Building an enduring human connection for a brand is harder—and much more important. It’s how we change behaviors. And create long-term business value. We are competitive, relentless and inventive friends. We are C-K.
  • We’re built better. We have the typical agency stuff – softball leagues, happy hours, beer fridges, game clubs, etc. – but we go beyond. We focus on professional development and provide tailored, comprehensive onboarding for new hires, a robust learning curriculum for all C-Kers, and an optional mentor program. We lead with transparency and host town halls to keep employees in the know. We have accessible leaders and managers who coach through real-time, continuous feedback.
  • We’re here. Find Cramer-Krasselt on LinkedIn, Instagram, Facebook, X and at c-k.com.


We work in the office 3 days a week to facilitate in-person collaboration and the value these relationships bring to managing, mentoring, teamwork, and culture. We are also committed to providing an environment that allows for work/life balance so C-Kers work remotely on Mondays and Fridays.