![Atlantic Partners Corporation](https://media.trabajo.org/img/noimg.jpg)
IT Help Desk Technician
1 month ago
IT Helpdesk Support responsibilities:
- Serve as the first point of contact for users seeking technical assistance
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Device provisioning not limited to deploying and imaging various devices including desktops, laptops, and iPads
- Office IT equipment setup such as monitors, keyboard and mouse
- Issuance and administering telco’s data SIM card
- Perform user onboarding for technology requirements
- Resolving SaaS product issues with vendor support
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Identify and suggest possible improvements on procedures
- Weekly reporting of ticket status, project status and other area of responsibilities
Requirements:
- 5+ years of hands-on experience for system support in a well-established environment.
- Proven experience as a help desk technician or other customer support role
- Must have experience with supporting Microsoft Office 365
- Have experience with Microsoft Windows 10
- Tech savvy with working knowledge of office automation products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and cool-tempered
-
Help Desk Technician
4 days ago
San Pedro, United States Sierra Cybernetics Inc Full timeHelp Desk Technician Sierra Cybernetics is seeking a Help Desk Technician to work for us providing desktop support for our client at the Port of Los Angeles (POLA), Information Technology Division. In this role, you will provide technical assistance and support to our customer’s employees, helping them resolve hardware and software issues...
-
Help Desk Technician
2 months ago
San Francisco, California, United States Lick-Wilmerding High School Full timeReports to: Network Administrator Status: Full Time; Non-Exempt Hourly Pay: $ $35.00/hour, based on experience Start Date: Open until filled A private school with public purpose, Lick-Wilmerding High School develops the head, heart, and hands of highly motivated students from all walks of life, inspiring them to become lifelong learners who...
-
Help Desk Technician
1 month ago
San Diego, United States IT Managed Services Full timeJob DescriptionJob DescriptionJob Description:The Help Desk Technician is responsible for handling first level support of service requests in a professional and timely manner. This relates to all technology and includes workstations, servers, printers, networks, and vendor specific hardware and software.Basic Functions:IT support relating to technical issues...
-
Help Desk IT Technician II
1 month ago
San Diego, United States Vets Hired Full timeAbout the job Help Desk IT Technician II The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop...
-
Help Desk IT Technician II
7 days ago
San Diego, United States Vets Hired Full timeAbout the job Help Desk IT Technician II The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop...
-
Help Desk Technician
3 days ago
San Ramon, United States Yoh, A Day & Zimmermann Company Full timeOur client has an immediate opening for an IT Service Desk Technician. This firm specializes in technology, and we are looking for a savvy Service Desk Technician who has a strong desire to grow their career with a cutting-edge technology firm. Job Description:Service Desk Technician will be working with our clients for general hardware and software...
-
Help Desk Engineer
3 weeks ago
San Francisco, United States Kinect Full timeWe are looking for a Help Desk Engineer to support a project for our client that is a large financial firm in San Francisco, CA.DUTIES AND RESPONSIBILTIES:• Serve as the first point of contact for users seeking technical assistance• Perform remote troubleshooting through diagnostic techniques and pertinent questions• Device provisioning not limited to...
-
Help Desk Engineer
3 weeks ago
San Francisco, United States Kinect Full timeWe are looking for a Help Desk Engineer to support a project for our client that is a large financial firm in San Francisco, CA.DUTIES AND RESPONSIBILTIES:• Serve as the first point of contact for users seeking technical assistance• Perform remote troubleshooting through diagnostic techniques and pertinent questions• Device provisioning not limited to...
-
Help Desk Technician III
3 months ago
San Antonio, United States General Dynamics Information Technology Full timeReq ID: RQ178344 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Help Desk Skills: Desktop Management,End User Support,Help Desk Operations,Information Technology (IT) Support Certifications: CompTIA - Security+ - CompTIA Experience: 1 + years of related...
-
Help Desk Technician III
3 months ago
San Antonio, United States General Dynamics Information Technology Full timeReq ID: RQ178344 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Help Desk Skills: Desktop Management,End User Support,Help Desk Operations,Information Technology (IT) Support Certifications: CompTIA - Security+ - CompTIA Experience: 1 + years...
-
IT Help Desk Analyst
2 months ago
San Francisco, California, United States Lyra Technology Group Full timeLyra Technology Group is seeking an IT Help Desk Analyst for one of our operating companies, Cross the Divide. This individual will support Cross the Divide clients with all manner of IT help desk tickets, projects, maintenance, and troubleshooting.About Lyra...Lyra Technology Group is a Private Equity-backed holding company that invests and operates...
-
IT Help Desk Technician
1 month ago
San Francisco, United States Atlantic Partners Corporation Full timeIT Helpdesk Support responsibilities:Serve as the first point of contact for users seeking technical assistance Perform remote troubleshooting through diagnostic techniques and pertinent questions Device provisioning not limited to deploying and imaging various devices including desktops, laptops, and iPads Office IT equipment setup such as monitors,...
-
Technical Help Desk Manager
12 hours ago
San Francisco, United States Delta Dental of Missouri Full timeJob SummaryWe are seeking a highly skilled Senior Help Desk Technician to join our IT support team at Delta Dental of Missouri. As a seasoned IT professional, you will be responsible for managing and troubleshooting complex technical issues, providing expert-level support to our employees, and collaborating with cross-functional teams to ensure seamless IT...
-
Help Desk Analyst
2 weeks ago
San Francisco, United States Insight Global Full timeDay to Day:Insight Global is looking for a level 1 help desk to join a large asset management client on a 3 month contract based in San Francisco 5 days a week on site. The successful candidate will be responsible for managing level 1 requests in the SF office using ServiceNow, active directory and SCCM. The average tickets and calls per day to be resolved...
-
Help Desk Analyst
3 weeks ago
San Francisco, United States Insight Global Full timeDay to Day:Insight Global is looking for a level 1 help desk to join a large asset management client on a 3 month contract based in San Francisco 5 days a week on site. The successful candidate will be responsible for managing level 1 requests in the SF office using ServiceNow, active directory and SCCM. The average tickets and calls per day to be resolved...
-
Help Desk Support Technician
2 months ago
San Diego, California, United States Mulligan Funding Full timeHeadquartered in San Diego, Mulligan Funding serves as a leading provider of working capital ($5K - $2M) to the small and medium-sized businesses that fuel our country. Since 2008, we have prided ourselves on our collaborative, innovative, and customer-focused approach. Enjoying a period of unprecedented growth, driven by the combination of cutting-edge...
-
Help Desk Professional
12 hours ago
San Francisco, California, United States Jones IT Full timeAbout the RoleWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Jones IT. As a key member of our team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT needs are met with efficiency and professionalism.Key ResponsibilitiesProvide timely and effective technical support...
-
IT Support Desk Technician
3 months ago
San Marcos, United States Skyriver IT Full timeJob DescriptionJob DescriptionLooking for a Motivated IT Support Technician!Do you love IT and want to grow and challenge yourself with new environments?Are you passionate about helping people and saving them from the nightmare of IT troubles?Skyriver IT is looking for a unique person that has the personality to engage business clients and has the technical...
-
Help Desk Technician Level 1
3 weeks ago
San Antonio, United States Alcala Consulting, Inc. Full timeJob DescriptionJob DescriptionAs a Help Desk Level 1 Technician at Alcala Consulting, you will play a critical role in ticket diagnostics and resolution. You will be responsible for managing the flow of client issues through a ticketing system in ensuring that tasks and issues are resolved per client requirements. What you will do:Technical Role:Close 15...
-
Help Desk Technician Level 1
2 months ago
San Antonio, United States Alcala Consulting, Inc. Full timeJob DescriptionJob DescriptionAs a Help Desk Level 1 Technician at Alcala Consulting, you will play a critical role in ticket diagnostics and resolution. You will be responsible for managing the flow of client issues through a ticketing system in ensuring that tasks and issues are resolved per client requirements. What you will do:Technical Role:Close 15...