Help Desk Analyst

2 weeks ago


San Francisco, United States Insight Global Full time

Day to Day:

Insight Global is looking for a level 1 help desk to join a large asset management client on a 3 month contract based in San Francisco 5 days a week on site. The successful candidate will be responsible for managing level 1 requests in the SF office using ServiceNow, active directory and SCCM. The average tickets and calls per day to be resolved are 10 tickets and 10 calls per day.

Must Haves:

  • 2+ years experience working in level 1 help desk roles
  • Experience with ServiceNow ticketing system
  • Experience with SCCM and Active Directory to manage groups, onboarding/offboarding requests, and create service accounts.
  • Strong communication skills both written and verbally

Plusses:

  • Previous experience working in the asset management/financial industry


  • Help Desk Analyst

    3 weeks ago


    San Francisco, United States Insight Global Full time

    Day to Day:Insight Global is looking for a level 1 help desk to join a large asset management client on a 3 month contract based in San Francisco 5 days a week on site. The successful candidate will be responsible for managing level 1 requests in the SF office using ServiceNow, active directory and SCCM. The average tickets and calls per day to be resolved...


  • San Francisco, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...


  • San Antonio, United States SecuriGence LLC Full time

    Job DescriptionJob DescriptionJob Title: Tier 1 Help Desk AnalystLocation: San Antonio, TexasClearance Level: Secret Clearance. Top Secret Preferred.SummaryWe deliver essential technology services to our customers in support of their missions to sustain the national security and provide services to our nation. SecuriGence is seeking a Tier 1 Help Desk...


  • San Antonio, Texas, United States Motion Recruitment Full time

    Grow your career as a Helpdesk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 2-3 days onsite per week.Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide....

  • IT Help Desk

    1 month ago


    San Bernardino, United States St Johns Community Health Full time

    Job DescriptionJob DescriptionUnder the direction of the IT Manager, IT Analyst plays a critical role in an IT Department that supports 80+ servers, with 900+ users, across 20+ locations.Benefits:Free Medical, Dental & VisionQualifications/Licensure:Knowledge of and experience with troubleshooting PC’s, printers and other peripheral equipment.Experience...

  • IT Help Desk

    1 month ago


    San Antonio, Texas, United States Luxoft Full time

    Project descriptionDesktop Services is requesting one contractor position in the RGV market to support daily desktop technical support and clinic acquisitions. This contractor position will help temporarily fill an open position in the RGV area along with staffing shortage, the ongoing clinic projects in RGV, necessitate quickly identifying resources to...

  • Help Desk Analyst

    3 weeks ago


    San Antonio, United States Apptad Inc Full time

    Job DescriptionJob DescriptionJob Title: Help Desk AnalystJob Location: San Antonio, TX (Onsite)Job Duration: Long TermJob DescriptionResponsibilities :-Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customers end usersRoute problems to internal 2nd and 3rd level IT support staff.Coordinate and manage...


  • San Antonio, Texas, United States Christus Health Full time

    DescriptionSummary:The Service Desk Analyst Senior is responsible for supporting the functionality and operational efficiency of assigned computer information systems and services and other Information Management technology and processes. This entails advising, training, and assisting customers in the operation and administration of their systems; responding...

  • IT Help Desk

    1 month ago


    San Antonio, Texas, United States Luxoft Full time

    Project descriptionAs a Tech Support Analyst you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels.ResponsibilitiesAssist with new hires and acquisitions.- Follow all escalation procedures according to service level...

  • Help Desk Engineer

    3 weeks ago


    San Francisco, United States Kinect Full time

    We are looking for a Help Desk Engineer to support a project for our client that is a large financial firm in San Francisco, CA.DUTIES AND RESPONSIBILTIES:• Serve as the first point of contact for users seeking technical assistance• Perform remote troubleshooting through diagnostic techniques and pertinent questions• Device provisioning not limited to...

  • Help Desk Engineer

    3 weeks ago


    San Francisco, United States Kinect Full time

    We are looking for a Help Desk Engineer to support a project for our client that is a large financial firm in San Francisco, CA.DUTIES AND RESPONSIBILTIES:• Serve as the first point of contact for users seeking technical assistance• Perform remote troubleshooting through diagnostic techniques and pertinent questions• Device provisioning not limited to...


  • San Francisco, United States Amerit Consulting Full time

    Overview:Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks accomplished IT Service Desk Analyst.*** Candidate must be authorized to work in USA without requiring sponsorship *************************************************************************...


  • San Francisco, United States Amerit Consulting Full time

    Overview:Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks accomplished IT Service Desk Analyst.*** Candidate must be authorized to work in USA without requiring sponsorship *************************************************************************...

  • Help Desk Technician

    2 months ago


    San Francisco, California, United States Lick-Wilmerding High School Full time

    Reports to: Network Administrator Status: Full Time; Non-Exempt Hourly Pay: $ $35.00/hour, based on experience Start Date: Open until filled A private school with public purpose, Lick-Wilmerding High School develops the head, heart, and hands of highly motivated students from all walks of life, inspiring them to become lifelong learners who...


  • San Antonio, United States Brake Check Full time

    Job DescriptionJob DescriptionWe are seeking a dedicated IT Infrastructure Support Specialist to join our team, serving as the primary resource for general IT support at our retail locations. Your responsibilities will encompass planning, monitoring, troubleshooting, implementation, maintenance, and repair of various devices including desktops, laptops,...


  • San Antonio, United States TechWerks Full time

    Founded in 2009, TechWerks is a federal Center for Veterans Enterprise (CVE) certified service disabled veteran owned small business (SDVOSB) with offices in Chicago, IL, Arlington, VA, San Antonio, TX, and Frankfurt, Germany and employees across the United States and worldwide. The Desktop Support Tier I Analyst is responsible for providing first-level...


  • San Antonio, United States Peraton Full time

    Peraton is seeking a Service Desk Reporting Analyst to support our EITSI Service Desk and operations mission. This position is responsible for ongoing report development, sustainment, and analysis of Service Desk information and metrics, obtained fro Reporting Analyst, Service Desk, Analyst, External, Reporting, Product Development, Technology


  • San Diego, United States Ledgent Technology Full time

    Job Title: Service Desk Analyst Location: San Diego, CA 92130 Type: Contract-to-Hire, 100% Onsite Schedule: M-F; 8 am - 5 pm PST Salary Range: $30 - $38 per hour JOB SUMMARY: The Service Desk Analyst provides oversight of the day-to-day operational tasks related to the Service Desk to ensure quality support and timely issue resolution. The Service Desk...


  • San Diego, United States Ledgent Technology Full time

    Job Title: Service Desk Analyst Location: San Diego, CA 92130 Type: Contract-to-Hire, 100% Onsite Schedule: M-F; 8 am - 5 pm PST Salary Range: $30 - $38 per hourJOB SUMMARY:The Service Desk Analyst provides oversight of the day-to-day operational tasks related to the Service Desk to ensure quality support and timely issue resolution. The Service Desk Analyst...


  • San Diego, United States Ledgent Technology Full time

    Job Title: Service Desk Analyst Location: San Diego, CA 92130 Type: Contract-to-Hire, 100% Onsite Schedule: M-F; 8 am - 5 pm PST Salary Range: $30 - $38 per hourJOB SUMMARY:The Service Desk Analyst provides oversight of the day-to-day operational tasks related to the Service Desk to ensure quality support and timely issue resolution. The Service Desk Analyst...