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Senior Program Manager

1 month ago

Washington, United States Idexcel Full time

Job Title: Program Manager: Senior Business Ops Transformation

Location: Washington, DC / Hybrid

Duration: 16+ Months


Industry/ Domian Experience Required:

Experience desired for rail, airline, or other transportation.


Skills Required:

Expertise with project management, procurement, and finance system interactions such as MS Project, Ariba on Demand, SAP.


Summary – Job Description:

The Senior Program Manager, Business Operations Transformation is responsible for BPRE strategic program management, oversight, process improvements, and governance for Service, Delivery & Operations division, as key member of the Business Transformation team, Position will perform business process reengineering (BPRE) strategic planning and analysis, facilitating multiple BPRE initiatives and business improvement projects.


Requires consulting, organizing, and leading senior management to accomplish project initiatives aimed at transforming business workforce environments, designed to address the customer experience. Will collaborate with leadership, key stakeholders, and subject matter experts to understand unique Operations challenges along with complex processes and systems.


Requires a consultative approach and proven track record of successfully managing complex, high visibility initiatives, driving transformative projects white delivering high quality deliverables, and foster1ng collaborative relationships with key stakeholders. Projects will vary in size, Duration, and complexity; will have significant and measurable business value outcomes; highly visible with executive-level sponsorship. Requires excellent business acumen, change management, continuous improvement/lean practices and operational analysis for rollout of Business Transformation projects.


Essential Functions:

Lead and oversee the planning, execution, and delivery of Business Transformation Operations department projects.

Develop and implement phased strategies and adoption plans, ensuring alignment with organizational priorities and objectives.

Build and maintain strong relationships with business stakeholders, understanding needs, and collaborating with Subject Matter Experts (SME) on effective solutions.

Develop and maintain required project artifacts in accordance with PMI.org industry standards and rail funding regulations.

Mentor on project management practices, providing guidance, and fostering culture of continuous improvement.

Provide timely financial performance and forecasting reports, working closely with business and financial project managers.

Identify and implement improvements to drive operational efficiencies and cost reductions.


Minimum Qualifications:

Advanced degree in Project Management, Business Administration, Finance, Economics, information Systems, Industrial Engineering or equivalent work, training, and education.

Strong business acumen with excellent written and oral communication ski]]s to effectively respond to complex information.

Must manage coordination and execution at both high and detailed levels, across multiple teams and projects.

12 years of experience with significant hands-on Program and Project management experience from project initiation to implementation using formal project management methodologies and processes.

Expertise with project management, procurement, and finance system interactions such as MS Project, Ariba on Demand, SAP

Must have work authorization in the United States.