Technical Support Specialist

4 weeks ago


New Stanton, United States Software Technology Inc. Full time

This is a hybrid position that could require reporting to various state locations throughout the Southwestern PA region for on-site tech support. Mileage reimbursement will be offered for added travel to locations that is not the assigned home office.


  • Demonstrated experience with SCCM deployment processes and configurations.
  • Respond to support and product use inquiries in a courteous and efficient manner with the goal of minimizing user downtime.
  • The incumbent will perform the following; documenting problems, diagnosis, troubleshooting, imaging, configuration and installation of PC’s, laptops, agency printers, scanners, software application assistance, etc.
  • This person will perform as a Tier 2 Support team member requiring knowledge and adherence to CEDC member defined support processes, standards and requirements.
  • This person will also be expected to provide direction to team members and participate in knowledge transfer and documentation when required.
  • Operational support duties for approx. 5000 devices and individuals in 5 agencies is required
  • OPS Tier 2 technical support may involve product user guidance, software and hardware installations, desktop data migration, desktop moves, and printer troubleshooting for repair.
  • Capture all relevant data in incident management system and route incidents as necessary.
  • Utilize remote and web tools to trouble shoot and resolve issues. These tools include SCCM Remote Tools, PRTG, remote desktop, remote registry modification, remote management using Active Directory, remote command line interface and PowerShell Scripting.


  • new stanton, United States Software Technology Inc. Full time

    This is a hybrid position that could require reporting to various state locations throughout the Southwestern PA region for on-site tech support. Mileage reimbursement will be offered for added travel to locations that is not the assigned home office.Demonstrated experience with SCCM deployment processes and configurations.Respond to support and product use...


  • new stanton, United States Software Technology Inc. Full time

    This is a hybrid position that could require reporting to various state locations throughout the Southwestern PA region for on-site tech support. Mileage reimbursement will be offered for added travel to locations that is not the assigned home office.Demonstrated experience with SCCM deployment processes and configurations.Respond to support and product use...


  • New York, New York, United States 2Bros Services Full time

    We are seeking a skilled Technical Support Specialist to provide fast and effective support to our clients. As a Technical Support Specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions. You may also be required to provide basic...


  • New York, New York, United States Cirrus Group Consulting Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Cirrus Group Consulting. As a Technical Support Specialist, you will play a critical role in providing technical support and assistance to our clients, ensuring the smooth operation of their hosting environments.Key Responsibilities:Provide...


  • New York, New York, United States Paramount Full time

    Job Title: Technical Support Specialist Job Summary: Paramount Global is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and maintenance for our broadcast systems, including hardware and software support for our mission-critical technical...


  • New York, New York, United States Tech Tammina Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Tech Tammina. As a key member of our operational support team, you will be responsible for providing technical assistance and support to our clients.Key Responsibilities:Provide onsite technology support and ensure sites are online and operationalDeploy and configure...


  • New York, New York, United States QT Communications & Technology Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at QT Communications & Technology. As a Technical Support Specialist, you will be responsible for providing technical support to our clients by researching and answering questions, troubleshooting problems, and maintaining...


  • New York, New York, United States US-based Tech-Enabled Business Support Company Full time

    Job DescriptionThe Technical Support Specialist role involves delivering high-quality technical support through various communication channels. This position requires a blend of technical expertise and customer service-oriented tasks. Candidates should possess experience in troubleshooting, replicating, and resolving technology issues.Key...


  • New York, New York, United States Thermo Fisher Scientific Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Thermo Fisher Scientific. As a Technical Support Specialist, you will be responsible for providing exceptional technical assistance to our regional service teams, ensuring seamless support for our products.Key Responsibilities:Provide technical assistance to regional...


  • New Stanton, United States cyberThink Full time

    Job Description: As a Tier 2 Technical Support specialist, you will provide remote and hands-on support across the Southwestern support locations. This role involves troubleshooting and assisting various departments. The position requires strong SCCM expertise, as well as a customer-focused approach to minimize user downtime and support operational tasks...


  • New York, New York, United States ClifyX Full time

    Job Title: Technical Support SpecialistLocation:Job Type:Job Description:As a Technical Support Specialist at ClifyX, you will be responsible for providing hands-on technical support for our clients. Your primary focus will be on Windows OS imaging, installation, and configuration. You will also be responsible for handling Exchange Online, Office 365...


  • New York, New York, United States PEAK Technical Staffing USA Full time

    Job SummaryThe Customer Service Engineer is an intermediate position that performs tasks related to the repair of technology-based products in an end-user computing environment.ResponsibilitiesPerform basic and moderately complex troubleshooting and repair activities, including PC's, desktops, laptops, tablets, and printers.Provide support to...


  • New York, New York, United States Intrepid Museum Full time

    The Intrepid Museum is seeking a skilled Technical Support Specialist to join its team. As a Technical Support Specialist, you will be responsible for providing technical assistance to the museum's user community and resolving tickets entered into the Help Desk system.This includes the configuration and installation of various pieces of computer hardware,...


  • New Brunswick, New Jersey, United States New Brunswick Public Schools Full time

    Job Summary:We are seeking a skilled Technical Support Specialist to join our team at New Brunswick Public Schools. As an IT Infrastructure Technician, you will be responsible for providing technical support and maintenance for our school district's technology infrastructure.Key Responsibilities:Provide technical support and troubleshooting for hardware and...


  • New York, New York, United States E-Solutions Full time

    Job Description:Basic Qualifications:We are seeking a highly skilled Technical Support Specialist to join our team at E-Solutions. The ideal candidate will have a strong background in computer skills, attention to detail, and problem-solving ability.Preferred Qualifications:A Google IT Support Certificate is highly desirable, as is experience with...


  • New York, New York, United States Metropolitan Jewish Health System Full time

    At Metropolitan Jewish Health System, we strive to deliver exceptional patient and member experiences. Our Corporate team plays a vital role in this effort, providing critical support services that enhance our reputation for excellence.We are seeking a skilled Technical Support Specialist to join our team. This individual will be responsible for assisting...


  • New Brighton, Minnesota, United States Mytech Partners Full time

    Job OverviewAs a Technical Support Specialist at Mytech Partners, you will be the primary point of contact for clients seeking advanced technical support. Your expertise will be essential in resolving complex issues and ensuring seamless service delivery.Key ResponsibilitiesProvide exceptional customer service and communicate effectively with technical and...


  • New York, New York, United States Project Renewal Full time

    Job Summary:Project Renewal is seeking a skilled IT Technical Support Specialist to join our team. As a Helpdesk Support Technician, you will provide exceptional customer service and technical support to our staff.Key Responsibilities:Provide Tier 1 and 2 helpdesk support by phone and in-personAssist with the development of and adherence to IT...


  • New York, United States Lucid Services Group Full time

    A Fortune 500 employers is in current need of a highly-motivated Technical Support Specialist to join their team to assist with some major initiatives and projects. This is an excellent opportunity for someone looking to expand upon their current technical support by working in an enterprise level environment. Sharpen your skill set and add a well-known...


  • New York, New York, United States Tech Tammina Full time

    Role: As a key member of the Tech Tammina team, we are seeking an experienced Operational Support Specialist to provide onsite technology support and ensure the smooth operation of our hardware and software infrastructure.Responsibilities: Provide day-to-day technical support for our onsite technology infrastructure Deploy and configure applications to meet...