Technical Support Specialist

2 hours ago


New York, New York, United States Paramount Full time
Job Title: Technical Support Specialist Job Summary: Paramount Global is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and maintenance for our broadcast systems, including hardware and software support for our mission-critical technical systems. Responsibilities: * Provide technical support and maintenance for broadcast systems, including hardware and software support for our mission-critical technical systems. * Assist with special events and be available as needed to support our 24x7 broadcast environment. * Support existing Active Directory and manage data on shared storage. * Install and configure Windows servers and PCs with extensive knowledge of Microsoft Operating systems. * Implement and maintain SAN systems. * Support Office 365 products - configure, setup and support. * A/V Setup and support, related to conference system. Requirements: * 3+ years of IT broadcast (or Enterprise IT) related support. * Experience with production systems - eg. AP ENPS, Avid iNews, Teleprompters. * Must be available to work Holiday, weekends, early and late hours, potentially overnight and be able to lift 45 pounds of equipment, carry, unpack and set-up. * Strong diagnosing skills. * Good interpersonal skills with an ability to effectively guide, support, and bring up anomalies for all end-users in a live 24/7 facility. * Ability to detail processes and workflows. * Availability to travel to various locations for domestic events with short notice. * Ability to collaborate with other teams/ colleagues. * Capable of working independently. Additional Information: Paramount Global is an equal opportunity employer (EOE) including disability/vet. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our website as a result of your disability. You can request reasonable accommodations by calling or by sending an email to . Only messages left for this purpose will be returned.

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